Vanya Reviews

They are scam

I ordered an outfit Jan2024 After a month I contacted them they don t respond they are viewing my massage so I recently massaged them on IG and someone responded saying we already shipped this item out but when I asked for tracking number I am left on seen And I have not received any tracking in my email or in my order status I am still trying to contact them but no luck they are the worst with their service please save your hard earn money and don t order from these scam sites

Very unprofessional

Very unprofessional They are busy launching new stuff but not replying or taking calls at customer service I placed an order almost a month back and the person bringing my clothes waited weeks for shipment at their home and now that person has left and they still have not replied or shipped my order I have made the payments here from Canada and my clothes are nowhere to be found No tracking no replies on email WhatsApp or DMs Extremely unprofessional I have all the emails messages that I have been sending them and yet no response Either respond to me or return my money

So disappointed with customer service

Vanya pk customer service is so bad Please think twice before placing an order I ordered 5 outfits which were paid for they sent 3 but it s nearly 2months and still not received the other 2 I ve contacted them by email phone and message but no luck It s nearly 60 worth of 2 outfits its disgusting they shouldn t be aloud to treat customers like that I m surprised they still operating

I am so thankful to thr ladies they

I am so thankful to thr ladies they saved my money plus my time after reading all the reviews I decided NOT to order from this scam website thanks ladies Beware abd better to order from original brand shops rather than paying the sand amount and ending u getting nothing

Really long delays with delivery do not buy

Firstly my advice do NOT order from here Delivery takes absolutely ages I paid for a suit two months went by with me constantly texting them and when i contacted about delivery multiple times there response was suit is out of stock they are so so irresponsible and there customer service is so so bland no apologies nothing for their horrendous service

This company is nothing but a scheme to

This company is nothing but a scheme to get people s money They never respond to emails or chats and never pick up the calls Please DONT order from them and save your money They are falsely advertising their products and have untrained professionals who will either block you if you call often or will simply ignore your messages

Really appalled at their service

Really appalled at their service I ordered an outfit and asked for it to be cancelled straight away They cancelled and issued me a voucher as they didn t do refunds I was in the process of re ordering but within a week they CANCELLED MY VOUCHER without reason and dispatched my original order which I had cancelled After numerous messaging I ve had no response DO NOT ORDER FROM THIS STORE website

Worst customer service ever

Worst customer service ever I have placed an order for 2 suits on 5th February and I have paid in advance they deliver one suit on 12th but for the other no response I have emailed them waytsapp or messenger contact no 1 is responding there don t place order and waste your precious earned money they should learn a lot in term of customer care before starting a brand Poor service pthaetic vanya

AVOID SEVERE DELAYS IN DELIVERY

The worst service ever Ordered four or five outfits one took over three weeks to arrive and the other have yet to arrive despite being ordered a month and a half ago One outfit is not available they said another can be chosen - that is yet to be delivered No refund policy and no set date on delivery Offer a voucher which is useless as I don t live in Pakistan and will have to leave soon and WILL NOT be ordering from them again due to slow service and lack of communication Save your time and money