


Based on authentic user experiences
Will
6730 reviews
N/A
8 months ago
Where to start
Where to start The pasta was so raw and tough it was certainly not fresh it arrived to us in seconds after ordering The service diabolical reaching over us whilst eating to take away menus on the table The order went through as ordering 4 dishes when we ordered 2 The staff were friendly enough to refund the 2 dishes in error However cheekily they were keen to retain the tip on ordering 4 dishes I then had to spend 10 minutes with the supervisor trying to refund this I have been promised this will be returned This was after the first waitress was totally unhelpful and uninterested in doing the refund Horrible horrible experience never again
Ar
6730 reviews
N/A
8 months ago
The restaurant is located next to the Dorint hotel in Berlin
You need to do the reservation by yourself while using an automatic machine and it it easy All the dishes were served together which meant that the main course was cold by the time you finish the first course The pasta dishes were tasteless It is not recommended to visit the restaurant The prices do not justify the food
C dee
6730 reviews
N/A
8 months ago
Same is true for bad reviews at
Same is true for bad reviews at Edinburgh Suggest you avoid this terrible poor customer service overpriced place A wasted evening on friends birthday A horrible experience Incompetent staff and you have to order everything yourself online without their WiFi Avoid
Morten
6730 reviews
N/A
8 months ago
Scampi E Salmone sans scampie et salmone
Was at Vapiano Paris La D fense and ordered pasta Scampi E Salmone there were two shrimps and a little bit of salmon So mostly it was pasta with cream sauce I have tried Vapiano in several differentplaces and countries but never had so bad a meal
GrangStarr
6730 reviews
N/A
8 months ago
Stupid makes the pasta
Pay your money and these cowboys cant read order I am FED UP receiving incorrect orders and missing items They have NEVER got my order correct Sent me over cooked soggy pasta with no flavour
Reema Tanna
6730 reviews
N/A
8 months ago
Staff very rude
Staff very rude argumentative and unprofessional don t even understand what you are telling them They don t need the customer base- they don t care Served the wrong food the wrong person because they didn t know what they were bringing over We went to Great Portland Street branch
Neon Reactions
6730 reviews
N/A
8 months ago
Incredibly slow service since the new system has been implemented
I made a takeaway order with Vapiano in Tottenham Court Road at 17 40 I was still waiting for the food at 18 09 on the same day Having experienced Vapiano from before where the chefs would cook in front of you this new system is far slower than any place I ve ordered from This is simply unacceptable to be waiting more than half an hour for pasta - a dish that should not take more than 15 minutes
Rafael Carqueijo
6730 reviews
N/A
8 months ago
New ordering sistem sucks
Having experienced Vapiano from before where the chefs would cook in front of you this new system is far slower than any place I ve ordered from This is simply unacceptable to be waiting more than half an hour for pasta - a dish that should not take more than 15 minutes
Kit
6730 reviews
N/A
8 months ago
unbelievably shoddy in all aspects
unbelievably shoddy in all aspectsropey ordering - app or mobile site guy couldn t respond when i asked if king prawns were in their shells he said yes they are notclaggy unappetising goo pasta with spinach and partner had a reef salad which was basically a load of lettuce buoyed up by some tough beef and prawns no coffee being served - sunday afternoon in an Italian because the machine was watery just awful all round - servers couldn t give a monkeys chefs going at zero pace producing mediocre cold attempts at Italian cuisineno flexibility on the app - so i couldn t say no cream as lactose intolerantdo not go there unless you are prepared to wait be served randomly and generally have food which is distinctly below par
Andrew Plowright
6730 reviews
N/A
8 months ago
Such a letdown
Awful experience from a place that used to be great We haven t been to the Manchester branch for a few years but it was always an infallible experience for family and friends Looks as though things have changed quite a bit Slow service and then each of the five pizzas we ordered was wrong The food we did receive was fairly good but the overall experience was terrible We were out for my son s birthday too We were promised a refund but they could tell us how much or when we might receive it Of course now you have to pay upfront which helps them with this Please don t even bother going - save yourself the money and the disappointment