Vape Shop Online | Vape Juice & E Liquids | Vape Accessories – Vaprzon.com
Based on authentic user experiences
BuyLocal
6727 reviews
N/A
1 year ago
Yeah stay away
Long time Vaprzon user here spent a lot of money over the years Yeah I don t know what has happened over there in the last 3 months but they have gone majorly downhill Used to get orders within a week or so Now my last purchase took 1 month Contacted them they offered to resend the order at no cost to me which it should be my order never arrived I informed them I ve had to make purchases in the meantime and this was an inconvenience to me I should be offered some kind of compensation They said there was nothing they could do and passed the buck to their carrier GIO Express that s a whole other horrible review I contacted them and they are incompetent to the Nth degree Told me they didn t know where it was so I asked So you re telling me it s lost and he said It s not lost we just don t know where it is Okaaaay but I digress Look at their website it s archaic at best straight out of the 90s So after being fed up with the BS I asked them to cancel my substantial order they said they d put it through Days go by and I notice the refund has not gone through now I m getting aggravated Contact them again they inform me the refund will not go through until the order is returned to them the order that has been lost for a month due to GIOs incompetence Now I m really getting agitated I informed them that s not how refunds work the issue is out of my hands Now it s between GIO and Vaprzon and has nothing to do with me It s not my fault the order is out there in the ether and I want my money back Sorry nothing we can do I m at my wits end so I mention the Attorney General Ok my manager has informed me to put your refund in right away 3 days later the refund finally arrived I apologize for the long review but the moral of the story is this STAY AWAY from Vaprzon It s unfortunate but I really believe the way they are doing business now they re on their way out and when they do they re taking your money with them
Customer
6727 reviews
N/A
1 year ago
Same as everyone else
Same as everyone else I ve ordered several times and always takes 5-6 weeks before I get my order This last time 4 weeks waiting I contacted them and they got back with me that whomever they use for shipping states it was delivered I waited another week and contacted them again to be told that they would have to contact the delivery company for proof of delivery and if they can t produce it then they can resend or refund order but it would take a week Order payment shipped February 4-8 weeks from placing order they finally contact me that it was going to be refunded Horrible service-never get order and it takes forever for customer service to do anything DONT ORDER FROM THEM I emailed Halo to see if their are retail stores or another online vendor because this company is clueless
Enzo Angelicchio
6727 reviews
N/A
1 year ago
Excellent product
Excellent product It takes a very long time to receive it The ugly part is the delivery guy he pulled in my driveway and I had to wait for him haha I can t believe it I wanted to give a second chance to this company but the delivery person is beyond being rude and act like he is doing us a favor Only this it s enough to give up to your product cause you guys can t handle to pay someone more skilled about delivery He also pulled in my driveway blocking me to enter my house Good bye Vaprzon it has been a second awful experience
Brian Beltin
6727 reviews
N/A
1 year ago
Yeah
Yeah going on 4 weeks tomorrow without seeing my order or any sign of of it being shipped I have been very patient but wow Luke kept saying oh this week it will be shipped oh next week Late next week now it s Late next next next week and still nothing He has not replied to my emails I have dealt with this before with another weak company and will get my money back
Richard
6727 reviews
N/A
1 year ago
I used to order from Halocigs directly
I used to order from Halocigs directly and never had a problem for over 5 years But every order since Vaprzon took over it has been a horrible experience after horrible experience No order confirmation is ever sent or receipt status forever shows unfulfilled when I contact them they say its shipped when I ask for the tracking info I paid for they say its not available due to technical issues If i ask for a refund they refuse extremely bad customer service horrible shipping process I don t know how a company like this is allowed to be in business
Merlin
6727 reviews
N/A
1 year ago
3 weeks no goods no response
I placed an order more than 3 weeks ago shipped the next day with tracking info After 10 days or so tracking hadn t changed at all so I contacted them and was told I ll have to wait until my order hit 3 weeks before they would investigate So after 3 weeks and still no goods I contacted them again no response Looks like I ll have to dispute the charge with my bank s fraud department - goods paid for but not received Take your business elsewhere
Genny G
6727 reviews
N/A
1 year ago
Am getting pretty fed up -- and the
Am getting pretty fed up -- and the reviews here don t exactly give me any sense of solace that I ll receive my order any time soon if ever Their tracking is a joke why should I have to download a separate app that doesn t work by the way to find where my order is On their site it says fulfilled so where is it I paid quite a bit for shipping and will definitely dispute this with the credit card company if this isn t delivered to me Will never use Vaprzon again
Toe Cutter
6727 reviews
N/A
1 year ago
Worst service ever despite not expecting much
Just ordered for the very first time in Aug I have no idea WHY it takes more than 3 weeks to send a package less than 300 miles but that s how long it took after charging me 15 to ship a 13 order Seriously 3 ea 5 trial bottles cost me 32 shipped No one at Vaprzon seems surprised by this warning me via email that delivery could have taken 3-6 WEEKS for their courier to find my house I get that USPS and UPS don t deliver anymore but I m able to get vapes from other resellers without all this amateur nonsense You d e a fool not to AVOID this place considering all the unanswered NEGATIVE reviews from this willfully ignorant business
Rusty
6727 reviews
N/A
1 year ago
Took my money but never shipped
After placing an order in Nov 2021 calling several times to see what the problem was I receive an email today stating in part please allow 6-8 weeks for us to investigate this matter Once the investigation is complete we can reship or refund your order Oh really Get bent Calling the bank and the AG s office I m done Stay far away
Maureen Aull
6727 reviews
N/A
1 year ago
Horrid customer service
Horrid customer service Cannot get a hold of them via email phone chat and even contacting Halo They sent two dead batteries and will not respond to any of my requests for credit or two new batteries which I am once again buying for 54 00 I don t care how good their product is if the customer care is horrible it reflects badly on the product