Vauxhallsuperstore Reviews

Sent cheap inferior part not what I was

Sent cheap inferior part not what I was expecting totally different from image on there website why don t you put Image of what customer will receive or is there a reason you don t Won t use again your better of going to eurocarparts

Terrible aftercare service

Was sent wrong item and have sent numerous emails to try and resolve with no reply Now been 11 days since receiving wrong item and still waiting

No staff or Incompetent staff monitoring email

Happy to take your money won t send item or reply to emails

Vauxhall Super useless store would be

Vauxhall Super useless store would be the appropriate name Customer service is Absolutely useless and 100 none existing Purchased some parts unfortunately wrong and have now waited 4 weeks 10 emails no answer what so ever Tracking recieved for UK when destination Sweden with no way to track and no deliveries what so ever Royal mail UQ691891080GB Don t Purchase anything from them you never received it and will get no help contacting them I never ever in my 47 years been treated so badly Purchasing online

Absolutely abysmal service

Absolutely abysmal service Ordered some bolts from them 2 weeks ago and they still haven t arrived despite an email 4 days ago saying that they ve been dispatched and paying extra for a quicker delivery My advice - don t bother

Avoid these cowboys

Wow wish I had read these reviews before buying from these guys Bought a door from them collected it and insisted I pay cash promised a receipt which I chased a few times - nothing Painter said door was useless been trying to organise a refund even offered to drop off but nothing Terrible people and terrible business Court action next Avoid

Unreal

Unreal Ordered a locking wheel nut If I d known they use Evri I would have avoided After weeks of delays due to Evri s incompetence the driver came from Bristol over 100 miles away poor guy the part didn t fit I went to a Vauxhall dealer who said the part was wrong and that it was the Superstore s fault and that they hear this all the time I sent the nut back at my own expense There s an unclickable returns line on the completed order form so I couldn t use that Instead as there isn t a phone number I wrote a number of emails to which they didn t respond The Royal Mail delivery was tracked so I knew they d received it I sent a letter with the parcel No response Six weeks and dozens of emails later I just spammed their inbox with the same refund demand multiple times a day I receive a refund not including the postage No comment no apology Use eBay instead

Shocking service should be ashamed of

Shocking service should be ashamed of themselves Over a month a half now and no word from the company after multiple emails