Vbites Reviews

Sells products that are out of stock

Sells products that are out of stock then advises you may have to wait 7-10 days for a refund terrible service avoid

I have an approximately 80 plant based

I have an approximately 80 plant based diet I recently bought a pack of your Vdeli rashers unfortunately they were absolutely disgusting I ve tried other makes of plant based rashers with a much better taste and texture

They let you order and pay for items that aren t in stock and don t tell you they aren t in stock

In trying to prepare for Xmas early I ordered a roast and some other bits to make up the order to the 15 pounds required Their system allowed me to order products that were not in stock In fact it was the roast that was not in stock the one item that I really wanted Rather than telling me an item was not in stock and giving me an option about my order they simply dispatched it Unpacking the parcel I was in a panic wondering if I had not ordered what I thought I had ordered or if they had forgotten to include the roast the key element of my order It was only when I pulled out the packing note with the roast crossed out on the paper that I discovered it wasn t in stock I won t ever buy from them again

SHORT DATED food for Christmas

I ordered food for Christmas but 3 items were short dated and only had 11 days before expiry on 20 12 22 Vbites would not do anything about it They fobbed me off with putting in freezer beyond expiry

Awful customer service

I was incredibly excited when I found out last month that vbites had vegan yorkshire puddings for sale I had signed up for the mailing list in anticipation of this and so put in an order As the minimum spend is 30 I added on to the order accordingly A couple of days later I received a package from vbites containing part of the order I hadn t had any notification from vbites just something from the courier with some random items I hadn t ordered NO YORKSHIRE PUDDINGS I emailed vbites on 28 3 no response I then received a refund for the items I hadn t received Checked the website and the items were still for sale so I couldn t understand why they had refunded me - emailed again but again no response The upshot is I have paid 6 95 p p for some fake chicken bites and a pack of vegan cheese and have not received what we made the order for in the first place How disappointing

Their courier lost my 40 order and the

Their courier lost my 40 order and the customer respnse is zero The date I have provided is approximate but i have given them exact details

The best vegan brand I have EVER tasted ex

Perfect company Great food quickly sent the orders are always well packed and always correct

Great products reasonably priced and fab customer service

I have used them several times in the last year and only one product was not sent due to being out of stock and that was in the hight of the pandemic Every other order has been spot on and arrived very quickly Delivery ranges from the next day to 3 or 4 days after order brilliant Food comes brilliantly packaged and with brilliant gel cold packs that we use again and again as a family because they last for several more uses Now for the food itself absolutely the best I have tasted Their bacon flavoured rashers are the best I have ever had they crisp up brilliantly and all my children love them too Their pate and duck style pieces are also the best I have ever tried and I must have tried nearly every company going I can also highly recommend the Lincolnshire sausages We are vegetarians not vegans but we eat nothing but vbites now because the food is literally superb

Received my order today and am

I recently ordered one of the bumper family supper kits along with some other items I had emailed to see when it would be despatched only to see if I needed to do a shop in the meantime and I got a response the same day One of the items within the kit was out of stock so the lady called me to ask if it was ok to send an alternative item so that the order could be sent which I feel is excellent customer service The order was received within a few days of ordering Although I had seen what was included in the kit on the website my husband and I didn t quite appreciate how much stuff was included Fantastic value for money I am fairly new to eating a plant based diet so haven t eaten this brand before but the food is great The recipe book that came with the kit was also very helpful and has a lot of tasty looking recipes to try Looking forward to purchasing from them in the future Thanks very much Vbites