


Based on authentic user experiences
Terri Bowen
6731 reviews
N/A
5 months ago
Excellent quote and great installation and technical support experience
Firstly the quote we got for the job was very good value The installer Maurice was extremely helpful and efficient too I also had very patient and helpful technical support from Fraser Many thanks
Mr Chris Knagg
6731 reviews
N/A
5 months ago
Technical support was fantastic
Technical support was fantastic Spent over an hour on the telephone working through various combinations to try and isolate the issue and eventually we found it It was not caused by the Vchrgd device No comment that it was not their responsibility or hardware no additional call out charge just good old fashioned customer service and happy that things were resolved I am so glad that I followed recommendations and purchased an EV charger from this company
sasa jankovic
6731 reviews
N/A
5 months ago
Excellent service
Excellent service these guys are really on the money 24hr support and a good charger Would highly recommend
L Chelton
6731 reviews
N/A
5 months ago
Fabulous in every respect
We had a great quote for the work a very efficient and expert installation and amazing tailor made support for any teething issues none of them caused by problems with Vchrgd charger but by me the user not understanding it all and making mistakes The support has been expert patient and efficient every time and the advisors so passionate about the company and giving good service that they work day and night to provide adequate support to clients They deserve to do so well especially at something that is so important for the environment
Wyn Price
6731 reviews
N/A
5 months ago
Speedy response
Speedy response Quickly sorted the issue in a friendly knowledgeable manner
michelle barrett
6731 reviews
N/A
5 months ago
Fast and attentive customer service on
Fast and attentive customer service on a Sunday too
Louise Sherlock
6731 reviews
N/A
5 months ago
Great Product - VCHRGD Seven
I recently purchased the untethered VCHRGD Seven EV charger and wanted to share my positive experience I needed a home charger for a new car the whole concept of home charging is completely new for me I was overwhelmed with the options available to me out there After reviewing many products I was drawn to the VCHRGD Seven primarily for its standout smart technology advanced secure features and cost effectiveness The device also looks cool The biggest stand out and deal clincher for me was after speaking to the guys at VCHRGD they were very informative explaining all options and features available with the product that would benefit me as consumer all in manor I could digest as well as answering the copious number of questions I had I could feel the passion they had for their products and their commitment to deliver a great customer experience The installation was very professional and seamless the customer support guys walked me through the super user-friendly app and provided information on the various energy tariffs that could also take out to save me money If you re looking to buy a home EV charger I would highly recommend you reach out to these guys and consider this product
Chris
6731 reviews
N/A
5 months ago
Tremendous customer service
Tremendous customer service I have had reason to contact tech support on a number of occasions Each time the support I have had has been prompt and swiftly solved the problem -sometimes caused by me not the kit Everything is always explained clearly in easy to understand language - no tech jargon used The person providing the advice is always patient so I never feel stupid making the calls or rushed Would definitely recommend the charger to anyone buying a plug-in car
Kate Norton
6731 reviews
N/A
5 months ago
good tidy job
good tidy job great support to get the system online
Susan McNeilly
6731 reviews
N/A
5 months ago
Exceptional customer service and out of
Exceptional customer service and out of hours support when I was having problems charging my car due to issues between the car and energy supplier Really pleased with the product plus the whole installation of the charger by their installers and the on going aftercare service