Veloces Reviews

5 star service

A very knowledgeable Alfa Romeo Garage

First class company

First class company Just sold them my car They made the process very quick easy painless

Look forward to buying again from veloces

After a year of hard work in a busy restaurant and following a promotion I took the plunge to indulge myself in a new car and decided on an Alfa Romeo Brera S however being a rare car they were hard to come by Finding Veloces was a blessing as they specialize in these cars so although based in London and myself being from Birmingham I made up my mind to buy from these guys which turned out to be a wise decision I arrived there was greeted by a number of friendly staff and then met Martin who I spoke on the phone with who was true gentleman I felt no pressure had no salesman talk found no issues with any of the cars I viewed and the test drive was a pleasant experience so I placed the deposit on a stunning 2 2 Brera S which I would pick up the coming Monday On the Monday of picking up the car I had a relative to drive me down and unfortunately on the M1 his boost pipe from the turbo blew so on arriving at veloces we informed them and they took the car straight into the garage and reattach the pipe free of charge - How often does that happen these days Then when I went into the office with Martin to make payment there was an issue with my card and the money not going through This was a huge blow as I came all the way and thought I wouldn t be able to pick up my car that day until I got my bank account sorted Instead Martin took the time to drive me to the nearest HSBC as I was unfamiliar with the area and sat in the bank with me for over an hour whilst I got things in my account sorted to enable the transfer to go through After getting back to the garage I felt dare I say it embarrassed as I caused a lot more hassle to these guys than they needed as they were very busy I expressed my gratitude to Martin who simply shook my hand with a genuine smile and said not a problem I have never had customer service like it they genuinely care for their clientele and their cars and it shows These guys are not your stereotypical wide boy car dealers who dont want you to return once you ve exchanged cash they represent something of a much higher standard I will recommend to anyone and I look forward to buying the 3 2 Brera S in a few months Thank you again guysWill

Popped in for a chat a few weeks back

Popped in for a chat a few weeks back as I m looking for a decent used Alfa Brera Very helpful and knowlegeable

Excellent customer service

I never get round to writing reviews but I absolutely had to for Veloce of London I ve just purchased a car from them and can t recommend them enough From the initial call to the delivery of my vehicle they did every single thing they could to help me make a hassle free smooth purchase they did everything I asked of them promptly and efficiently also going above and beyond my expectations of helpfulness thank you Paul and Oliver for a great buying experience and my lovely new car

Everthing was excellent

I had been looking for a specific Jeep Ascari for about a month and managed to find one online at Veloces From my very first contact with Paul the service was outstanding and on arrival at the showroom the car was everything that they said it would be and was in immaculate condition The customer service was excellent and Olly explained the car to me in great depth and facilitated the test drive The deal was painless and the Jeep was ready for me to pick up on the time and date we agreed they assisted me with taxing the vehicle and also provided a drive away pack which meant that I didn t have to worry about the cross over period on my insurance I have had the vehicle for 3 weeks now and am nothing but pleased with it and would recommend Veloces Paul and his team to anyone if they are looking for quality cars and quality customer service

Great service

I ve been driving since 1980 and this is the best garage i ve ever used Really professional friendly guys

Professional knowledgeable People

Recently spoke to Veloces regarding buying a car from them Spoke to Ollie who was great I wish more people were as enthusiastic and knowledgeable as him 100 recommend them