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Marcia
6732 reviews
N/A
4 months ago
Total scammers
Total scammers Do not buy from them They pretend to be from China and then won t return your money to you Please see below email I was sent when tried to return cloths Thank you for reaching out regarding the return process We understand your concern and want to assist you with the procedure As per our return policy return costs are your responsibility Given that the items were only available at our warehouse location in China when you made the order returning them there is necessary We acknowledge the additional costs involved estimated at around 16-19 pounds While we can t reimburse these costs we want to make the process easier for you In appreciation of your first order we offer two options 1 Return the items to China and upon receipt we ll refund the full purchase amount 2 Keep the items and receive a 20 refund This special arrangement aims to provide convenience and a financial benefit for you Please let us know your preferred option so we can proceed accordingly We re here to assist with any further questions or concerns you may have Warm Regards Ava BrownVeloura Customer Support Team
Goodwin Tony
6732 reviews
N/A
4 months ago
Terrible company false advertising
Terrible company false advertising Stay away from them
MS SUE CLIFTON
6732 reviews
N/A
4 months ago
Don t do it
As everyone else says total charlatans I ve been trying to get hold of a contact number and or address for a week now If and when I do I ll be posting it on here for your information If anyone else has managed to locate them please share The more hassle they get the better
Tyron Brant
6732 reviews
N/A
4 months ago
Does not work
Does not work worst yet the company will not refund your money even though they say a safe moneyback guarantee they will run you through hoops They re doing it to me now and I m going to dispute everything through my bank Avoid this company at all costs
Jefferson
6732 reviews
N/A
4 months ago
I would give them a 0 if I could
I would give them a 0 if I could It has been three weeks and I don t have my product or a response I want a refund I don t have anything to return so it should be easy for them to refund my money Stay clear of this company
Karen
6732 reviews
N/A
4 months ago
Said it had been delivered
Said it had been delivered It has not No reply to many emails Avoid them They are crooks
Gina
6732 reviews
N/A
4 months ago
The first one I ordered on the 11 th
The first one I ordered on the 11 th dec 24 didn t arrive till 28 th dec was miles to small there was no address to return to at the same time I ordered a 2nd one on the 17th dec 24That hasn t arrived and again I can t get information from them it s not updated on the system My opinion don t buy from this company
Alli Zink
6732 reviews
N/A
4 months ago
SCAM SCAM SCAM
SCAM SCAM SCAMDO NOT USE THIS COMPANY PRODUCT DOES NOT WORK AND THE BILL YOU EVEN IF YOU ARE NOT ON SUBSCRIPTION NO CHANCE OF REFUNDS SCAM SCAM SCA
TheyScrewedMe
6732 reviews
N/A
4 months ago
This company is a scam They keep on
This company is a scam They keep on deducting money on my account even after confirming I stop subscription Where can we report this company so they can close already
Saint
6732 reviews
N/A
4 months ago
I never received my order
I never received my order It was ordered November 20 2024 for a Christmas present Despite contacting the company repeatedly for status they kept claiming it had been shipped They later claimed it was delivered but would not give proof of delivery nor issue a refund claiming I had to issue a request for the courier to track the package when they have all the information I will never consider doing business with them again