Veloura-vancouver Reviews

Absolute garbage

Absolute garbage Not at all as described and not at all like the photo Sweater was not woolen or knitted at all The pattern was printed on gross hot polyester I made the mistake of buying shoes as well Thin plastic shoes ridiculous We have a bet in the family for how many wears I will get until they fall apart On average we estimate 5-7 wears Pure rubbish Expensive and not from Vancouver Shameful that these can be sold No way there are 1000 s of 4 star reviews Again garbage just waiting to be tossed into a landfill

Poor Quality- Do NOT recommend

I recently purchased Sophia - Waterproof Boot With Wool Lining When it arrived the quality was not remotely close to the images on their website I contacted them about returning the boots for a refund as the quality was terrible Not only are they refusing to give me a refund they offered to exchange them for a shipping fee of 30 I am not interested in an exchange as I doubt another pair will be better quality They look like insoles not actual boots To make matters worse they have not responded to my last email and now have blocked my email Do not buy anything from this company

ABSOLUTE SCAM - PRODUCTS ARE GARBAGE

Their products are absolute garbage The boots I ordered are basically made of plastic Their website states you can return items but not items on sale which is pretty much everything on their website The trust pilot reviews on their website are totally fraudulent

Disappointing waste of money

Disappointing waste of money Photos of products did not match items received Cheap materials Does not match descriptions Products will ship directly from China if they ship at all Don t waste your time or money Glitchy website claims of going out of business stolen images - all of these should have been red flags that this is a scam

simply do not buy there

this compagny is not canadian and dont return question they do what they want as soon they got your money all item are in sale and item in sale cant be replace or return even if description is not what you received be aware this compagny is scam

Extremely poor quality complete scam from begining to end

Extremely poor quality Adult L came to us as at best a Child L Remarkably cheap material And though they claim you can get a refund but the email they say to use to contact them with doesn t work Even if it did the fine print on returns says that you have to ship your return at your own expense back to China But wait there s more In the even deeper fine print it says that the entire operation is computer automated meaning there s no actual human no warehouse in Vancouver no nothing just a web interface to the manufacturer in China They also illegally contravene the Customer Refusal laws as they state that you have to accept the shipment not refuse it then you can email them the refusal notice and then ship it back to China again at your own cost What a laughable scam Looks like the charity thrift is getting some weird Chinese kids clothes

It is a scam website

It is a scam website they advertise on false products and a refund promise The items described as cashmere are cheapest polyester arrives in smelly 3rd grade packaging and they don t respond the refund requests Dont ever shop anything It surely is not legit

Complete scam - these are crooks and fraudsters

Purchased a bomber jacket that was supposedly originally almost 500 marked down to 89 The quality is laughable Have never seen such a poorly made garment before Their cost was probably under 5 If you want to return it you have to pay the shipping to China NOT Vancouver and who knows if they ll even refund you These crooks should be ashamed of themselves but most certainly aren t