Velthentic Reviews

Buyer Beware

What company asks you to take a picture of the item to be returned before returning it then makes you pay shipping to Germany What company asks you to explain in greater detail why item shoes were being returned after I reported they did not fit Buyer beware Once you purchase from this company it s YOURS unless you want to go to the trouble of emailing back and forth before finally returning item for a fraction of what you paid

Ordered a jacket from them

Ordered a jacket from them buttons were so cheap it looked like it was from the dollar store I contacted them for a return they responded and wanted to give me 25 back if I kept the jacket I wanted the full refund so I tried to send the item back but the return address they sent me was incorrect I reached out again and they assured me it was the correct address It came straight back to my house Then they stopped contact with me So now I m out 100 I ll never wear this jacket

Extremely poor quality product

Extremely poor quality product Took supposedly cashmere sweater out of the plastic bag and it was already damaged But really bad quality product with terrible finish Don t make the same mistake I made buying even seeing some bad reviews

Liars and Scammer

I have ordered a wool sweater that looked wonderful I checked the company data and it looked American based so I ordered a size bigger than what I usually have to be sure the sweater arrived a size that would fit my 6 years old granddaughter the sweater is NOT wool there isn t even ONE label not for size not for company name not for origin not for care nothing I contacted the company to return the sweater and be refunded like they promise on their web site it turned out that of course the company was chinese and they wanted me to return the sweater to China they offered me a discount and keep the sweather and we had a long discussion until I gave up and accepted the refund of 80 of course aside from the 20 I lost there is also the shipping that I paid and was not refunded I will never again buy from them and I learned the lesson ask before I buy where does the item need to be returned in case it is not good there will I have the answer

Total and absolute scam

Ordered a few products after seeing an ad on instagram with a total of around 250 The next day they said the product had shipped and gave a label from Chicago 4 weeks later the label has never moved After sending them four emails in the fifth I told them I was going to dispute the charge They responded that the shipment was lost and asked for more time to ship product They are a Chinese company that is creating fake shipment labels to make it look like the products are coming from the USA Then they don t ship anything at all and hope you give up

Just beware of scam

Just beware of scam I purchased cashmere jacket from Velthentic and was shocked with what I received - a piece of synthetic s t I initiated a return process and will demand full refund but not sure how it will advance with the company Will provide one more review when complete the process to see if the company refunds

Velthentic is a SCAM

This company is a scam and refuses to stand behind their product Will not issue a refund for unpackaged unworn items and requires you ship the returned item to China Funny enough they have a distribution center stateside Gotta say online shopping will have me returning to the malls where I can try buy and work with companies that are accountable Velthentic we know you DO NOT CARE

Complete scammers - their products are awful and their photos used for advertising are fake

They advertised cashmere with a photo that also presents the product as legitimate cashmere it arrived and it is the worst quality I have ever experienced and definitively synthetic polyester etc it is not in any way cashmere Couldn t be more of a lie when it comes to their advertising Complete misrepresentation You pursue a refund and they tell you to send it to China yet when you order the product this is not specified A big scam and by the tone of the other reviews i am not the only one affected I know of their warehouse address in the UK and will be travelling there on Friday to demand a refund in person absolute scumbags

Buyer beware

Buyer beware This company is fraudulent and operates deceptively They advertise a risk free 30 day moneyback guarantee but omit the exorbitant shipping cost back to China Would not recommend this company stuck with products that don t fit it and will never get used This is my strongest recommendation against this company