


Based on authentic user experiences
chris
6730 reviews
N/A
6 months ago
COMPLETE SCAM ARTISTS
COMPLETE SCAM ARTISTS SIGNED UP TO PLENTY MORE FISH ON A THREE DAY TRIAL THAT EXPIRED THEN THEY STOLE NEARLY 200 FROM MY DEBIT CARD THIS IS DAYLIGHT ROBBERY AND I WILL NOT REST UNTIL I GET MY MONEY BACK
VALERIE SIMPSON
6730 reviews
N/A
6 months ago
I asked for a 6 month contract
I asked for a 6 month contract You took an entire 6 months off my accoint in one go without informing me I am a pensioner like most people on this site I will have to cut back on everything to pay for this I also have no access and being told to pay again even though the money is off my account Sort this out please
Susan
6730 reviews
N/A
6 months ago
Is Venntro Media Group a haven for
Is Venntro Media Group a haven for scamming Dating sites and their administrators such as adult mates and datingover50sI joined in March dating over 50s on a one-year subscription that will be renewed in March 2025 My bank statement stated a payment of 164 95 had gone out to Gbdating com for this subscription I checked my bank account 3 weeks later and I found that Gbdataing had also taken 2 further payments from my bank account on the 4th of April for 1 00 and then 4 days later on the 8th of April for 164 95I emailed support gbdating Watch which turned out to be The Venntro Customer Care team on 3 occasions and asked What are these payments for 3 different members of the team said in 3 separate emails that it was payment for joining Adultmates com I said I had never heard of this dating site and Nor had I logged into this Adultmates com siteI checked my email for Adultmates com and found 2 unopened Emails both from the 4th of April 5 minutes in between the other the first asking me to Click on a Red Box to Verify my email address to use Adult mates as I had said I had not opened this email so I could not have ticket this Red Box and the 2nd Email saying Payment made to Arnalgarn Limited Arnalgarn com billed at 1 00 4 days later bg dating took another 164 95 I asked the Venntro Customer Care team to send me the server logs to prove I had logged into Adultmates com I knew I had the standard 14-day Cooling-off Period so I had two days to cancel I instructed them to cancel all my subscriptions to their dating site as of 16 04 2024The next day I received the following email in reply Kiara Venntro Customer Care Apr 17 2024 11 51 GMT 1Hello Thanks for your reply ID 86017875Site adultmates comPayment 165 95 1 00 for 3 day trial 164 95 for 1 year subscription If you can see Gbdating com on your bank statement it s a subscription for your online dating site Adult Mates This is because the site you joined uses GB dating s technology to run the site I can also confirm that all payment and subscription details are confirmed via an on-screen message prior to upgrading By making a subscription payment you acknowledge that you are purchasing an instant-access digital product exempt from the cooling-off period as stated on the upgrade page I m afraid we are unable to offer you a refund Many thanks Kiara - Support As i have said I have yet to see proof that i had clicked on the Box in the email to Verify my email address and that i had then selected a 3-day subscription
Philip Lawrence
6730 reviews
N/A
6 months ago
BEST OPTION PHONE CARD PROVIDER AND BLOCK THEM
IF YOU PAID BY VISA OR ANY CREDIT OR DEBIT CARD FOR A SET TIME AND THEY ARE TAKING EXTRA MONEY OUT OF YOUR ACCOUNT OR DUPLICATE PAYMENTS OR STEALING YOUR MONEY THOSE ARE CALLED CARD SALES AND THE BANK CANNOT DEAL WITH IT TELEPHONE THE NUMBER ON THE BACK OF YOUR CARD AND FIRST OF ALL PUT A BLOCK ON THEM TAKING PAYMENTS HAVE YOUR BANK STATEMENT WITH YOU WHEN YOU TELEPHONE AND DETAIL THE DATES AND ILLEGAL AMOUNTS AND THE NAME OF THE DATING SITE WHICH TOOK THE MONEY THE ILLEGAL PAYMENTS WILL BE TAKEN BACK OUT OF THEIR ACCOUNT AND PUT INTO A HOLDING FUND UNTIL THE CARD PROVIDERS INVESTIGATE It takes a wee while but at least there is hope you will get it back IF YOU ARE IN ENGLAND THAT IS GOOD AS YOU CAN TELEPHONE ACTION FRAUD ON 03001232040 IN ADDITION TO INFORMING VISA AND THEY WILL INVESTIGATE THEM for potential fraud If resident in Scotland we have to telephone 101 which is the police here to report the crime as well but the message you get is - only continue to hold if you need the immediate presence of the police otherwise hang up and go to their site and fill in a report Remember if you have filled out a bank debit for monthly quarterly or annual payments you are covered by a bank guarantee but not if it is a debit or credit card sale So GO TO YOUR BANK and let them know Venntro Media Group are the parent company and they will be investigated I could never get into my account first time They kept telling me they had no record of me I would try a second time the page would jump to a new page and I would then get through it was really suspicious Even when I became a paying member and paid 3 months upfront they would not let me in on the first page So I was writing to a really nice local guy who was a paid up member as well and local to me and he was writing to me They time barred me one night a fully paid up new member What was that all about Were they doing something to my account so I went to my bed The guy meanwhile through the night had written me 3 nice letters asking if he could come round and meet me the next day I only was able to read the 3 headings of the messages in the morning and not able to answer them sadly as the guy had blocked me from his profile because I had not answered him as I was time barred the night before That is when I came on this site to read reviews and I felt sick and scared I am 76 I emailed Venntro about it all and all the problems I had with them not recognising me all the time and time barring me and told them I could not believe the horrific reviews on the site I also told them they had stopped me from meeting a nice guy They only sent me a code to change my password consisting of my name and a number and said that was my new PASSWORD to get into my account and I could change it anytime HOW CAN THEY GIVE ME PASSWORDS THEY NEVER ADDRESSED THE MATTER OF TIME BARRING ME OR COMMENTED ON MY BEING SAD AT NOT BEING ABLE TO CONTACT A NICE GUY I HAVE NOT WENT BACK INTO THE SITE AGAIN SO WILL HAVE TO LOSE 2 MONTHS SUBSCRIPTION THEY ALSO TOLD ME TO UNSUBSCRIBE FROM THE HELP AND SUPPORT EMAILS I HAD TO CONTACT GLOBAL PERSONALS UK SO THAT IS THE FOURTH COMPANY EVEN THOUGH VENNTRO SUPPORT SENT THE EMAIL
Edileia Dourado
6730 reviews
N/A
6 months ago
The dating site with scammers gallore
They have scammers gallore on their dating site OVER SIXTIES SINGLES with generic messages and gushing romantic long winded message declaring love and winks from men asking to contact you via email or phone or giving their details out saying theyve only got one message as they arent a fully paid member so i need to g8ve oersoanl details I dont But I never saw that One message option funny that The site then charged me 98 on Friday when I thought id only signed up to three months for 60 00 they wont give me back my money Disgraceful uncaring ane unprofessional behaviour they dont care about LOVE only MONEY Ps No men write back after the initial contact Someone needs to investigate
Robert Sutton
6730 reviews
N/A
6 months ago
Thiefs
I joined for 1 99 I then tried to cancel which is impossible to do if a window pops up saying i dont have a membership to cancel Next thing you have STOLE 164 95 FROM MY BANK ACCOUNT I called and got told did i read terms and conditions These are irrrelevant to me if i cannot find a way to remove myself from your site making it easy for you to take my money as I could not get off your dating site Robbing people over 60 is a real low down dirty thing I have reported you to trading standards I WANT MY MONEY BACKUPDATE THEY HAVE AS A GESTURE OF GOODWILL DECIDED TO GIVE ME 66 OF MY STOLEN MONEY BACK TO ME WHICH IS A 6MONTH SUBSCRIPTION AND ALSO DELETEDMY ACCOUNT SO I NOW HAVE 6 MONTH SUBSCRIPTION TO A DELETED ACCOUNT THAT NOW AMOUNTS TO A TOTAL OF 99 THEY HAVE STILL STOLEN FROM ME AND I M SUPPOSED TO BE GRATEFUL
Lee Ferguson
6730 reviews
N/A
6 months ago
This company has tried to take money
This company has tried to take money from my debit card twice now Both times the bank has caught it and flagged it as fraud new cards each time I am not on any dating sites and I have no idea where they are getting my details be very careful
Nick Bennett
6730 reviews
N/A
6 months ago
Scam Company
These thieving scum just attempted to rob me of 132 I can t even remember what site this is from but I know for a fact I would never agree to pay that kind of money not even to a legitimate site which this is most definitely not So they obviously keep you card details on file and then excuse their behaviour by claiming they tell you they will rob you in their T C s which I am willing to bet they do not
J Phipps
6730 reviews
N/A
6 months ago
Scammers
Scammers - joined Only Christians Dating and I unsubscribed for a trial for 1 week - years ago they still try to take money for my bank account i have change my card they still trying Very bad
Robert Sutton
6730 reviews
N/A
6 months ago
Last week and again today trying to get
Last week and again today trying to get money from my account Don t know who they are not signed up for any dating sites Tried emailing customer services no joy So now in the hands of my bank fraud division Don t know how they can get my card details Its just 100 scam company