Based on authentic user experiences
AB
6731 reviews
N/A
8 months ago
The whole process was fast and
The whole process was fast and efficient and the prices for the Tap was much better than expected for a instant hot water tap
Sebastian
6731 reviews
N/A
8 months ago
Amazing Service
Bought some taps for a luxury apartment block development recently Came across the company online Excellent service wide range of products and the products themselves are all of top quality and absolute luxury Will definitely be using them again for the next development The staff were also very informative and professional when speaking to them about some of their products
Kevin F
6731 reviews
N/A
8 months ago
Verana 3 in 1 boiling tap
From Ordering a Verana 3 in 1 boiling tap to delivery everything first class Made such a difference in the kitchen Saves time not boiling a kettle for a cuppa Boiling water pardon the pun but on tap whenever you need ifor anything
Imtiyaz
6731 reviews
N/A
8 months ago
Was abit confused on which tap to buy
Was abit confused on which tap to buy rang customer services and they talked me through the different types of taps Delivery was prompt shipped within a day and received it next day Tap as described over the phone call overall a pleasant experience purchase from my first call to delivery and tap looks million dollar in my new kitchen
Jennifer Shellock
6731 reviews
N/A
8 months ago
Amazing customer service
Amazing customer service Called to speak about my tap Gave me information over the phone Followed up with an email and resolved the issue straight away Thank you
Mr Nicholas Tucker
6731 reviews
N/A
8 months ago
Professional great customer service and top product
The team were very professional when a plumber struggled to install the tap Whilst It was his error they where kind enough to send out a replacement immediately When we found a better plumber they installed in 20 mins and we now love the 4 way hot tap Great product and customer service
Poh Lin Winn
6731 reviews
N/A
8 months ago
Thank you Ahmed
Very impressed by the customer service provided Unfortunately I didn t end up keeping the tap as it wasn t suitable for my kitchen but I would recommend this company The product and service are impeccable The 4 in 1 tap in brass was just beautiful Ahmed from customer service has been wonderful and reassuring I was able to reach him by phone and email He replies when he said he would My refund was processed immediately after the return Very prompt and will recommend Verana to anyone
Nick Pelekanos
6731 reviews
N/A
8 months ago
Great value products and great customer
Great value products and great customer service I had an issue with my boiler and they arranged another one to be sent out asap Great company
Shamimara Begum
6731 reviews
N/A
8 months ago
Long sorry short
Long sorry short The tap I got wouldn t fit due to poor templating on my quarts work top fittings part it had already been 30days of the purchase and upon realising that templators made a mistake I called Verana and they immediately said send it back and we will give you the upgraded version that comes with shorter handle that will fit I got this within couple of days of the call Made the call Friday and got my tap on Tuesday Amazing service Will defo be recommending to family and friends
Smorbs
6731 reviews
N/A
8 months ago
Brilliant customer service
I bought a 4-1- Halstrom boiler tap last December and use it daily In August it started to leak a little bit I contacted Verana a very polite Ahmed replied asking for a description of the problem and I sent a video to him I got an email back saying they had sent a replacement boiler Brilliant customer service Would totally recommend