Verifone Reviews

Awful company to deal with Don t bother

Companies like Verifone are happy to take all your personal information and then refuse to offer a service without any remit They pretend to operate in the UK but if you actually apply for a card terminal you are in dealing with the German part of the company I have had go to the ICO and the FCA as I want answers The crux of the issue is that companies like this promise the Earth and basically harvest your personal information I have formally asked the reason for refusal and to have all my personal info removed off their systems So far they have refused or hid behind German law that means nothing in the UK as we are no longer in the EU

Very unhelpful sounding customer service

Had the same problems on two credit card terminals for more than 6months One was fixed one had to be replaced after so many phone calls Spoke to two of the technical support members regarding this today Both of them did not sound like they couldn t be bothered Hope I don t need to speak to them again

Somehow this outfit got my debit card

Somehow this outfit got my debit card details and has charged me for some computer security stuff I never ordered The website that runs the show pretends to offer support but the pages simply do not show up They ve got my money by scam and I will have to get my bank to put a stop to this Watch out

I was previously told to wait 180 days

I was previously told to wait 180 days to get my payout but still didn t get anything from these Scammers don t trust them It s allready more than 180 days gone Nobody reacts on my messages in bussiness chat

Poor service give wrong information but don t feel guilty talk rudely and any service takes more time Don t have any quick service

Service is so poor Sent wrong form and doesn t feel guilty Always give wrong information Does not need to listen what customers say Talk like rudely Told me this service takes maximum 12 days but we will take this more priority but after nine days when I call back again behave like rudely and told me I can call after 10 days Now it s already 14 days but I didn t not get any confirmation mail from them This is because I have lost so many customers in my shop

Products are solid but support has always been poor

We have been a Verifone customer for several years and while the products are secure and industry-leading poor support has always been a constant of this company no matter who owned The current owners Francisco Partners have done nothing to improved the situation Always long hold times always CSRs that don t understand the products The call center is Filipino-staffed and while they are not too difficult to understand when they speak - Verifone seems to not put much effort into training

Don t waste your money

Ive used this took before and after photos This is a scam nothing changed This product doesn t work don t buy it wasted money time and hopes on it wow and it dent have English instructions on container When we make products in US we put other languages on containers Wasted money and time seen Zero results

Beware of companies who use Verifone

Local cinema use this pointless payment processor Bought tickets and at the end it said payment cancelled Only after I went through the process again did I receive my tickets Checked my account- money has been taken twice Contacted Verifone who did not even acknowledged my email Waiting in a long Q at my bank now hoping they can get my money returned

Just unreliable

Just unreliable Never works when u need it My new one is even worse Charge it anf its dead a few hrs later