Verv-life Reviews

Absolutely worst managing agent ever

Absolutely worst managing agent ever You cant complain about service delivery cause there is non They are managing Kedleston Grange a miller home development and they just couldn t care about their tenants

Awful Move-Out Experience Avoid This Company

My move-out experience with Verv-Life was a nightmare largely due to their partnership with a utility company called Community Utility When I moved out a Verv-Life agent assured me that all I needed to do was leave the key with the concierge and everything else would be taken care of However there was clearly a major communication breakdown between Verv-Life and the utility company Community Utility claimed they never received the account termination notice and have been repeatedly billing me for months after I moved out Despite informing both Verv-Life and the utility company about the error and asking them to resolve it nothing has been done Instead I just keep receiving utility bills for a property I no longer live in This was the worst rental experience I ve ever had If you re considering renting with Verv-Life think twice Their lack of coordination and accountability is simply unacceptable

Do not rent from this company there is

Do not rent from this company there is no compassion or empathy for the customer All they are interested in is their monthly rental income The wellbeing of the customer doesn t matter We rented in Birmingham with them and our room was constantly filled with diesel fumes from the trains passing under the building Don t rent in Manchester as this building has drug gangs fighting outside This was confirmed by management attending a training course in Birmingham

The company that don t care

stay away I have been living at Paradise View in Birmingham for almost one year living without any oxygen due to the air distribution to the room not being strong enough Paradise it is not Even throughout the winter months with snow and minus temperatures we haven t needed to use the heater once Last summer you couldn t sleep in the room because the temperature was over 30 throughout the night The filters are too expensive for them to replace twice in the year i have been here regularly so they hoover them at least 3 times even though you are paying a considerable amount of rent to live in the city center The dust that blows in to the room is awful and you need to deep clean the room every week due to this If you have breathing difficulties this is not the place for you if you want fresh air this is not the place for you if you want customer service and to have your complaints recognised this is not the place for you The roof terrace has limited furniture for all of the residents that live here and looks like a mouldy ashtray There has been 2 PS5 s stolen from the communal area since i have lived here security is not their priority Thankfully i will be leaving very soon

Excellent

Excellent quality management

Living at Paradise View in Birmingham

Living at Paradise View in Birmingham Thank you to the staff for making my stay so far great Love our apartment vervelife have been helpful and replied quickly to my questions The DJ event was my favourite so far

Fantastic team with great support

Met with the VervLife team at one of their sites in Birmingham The excellence the VervLife bring to promoting and operating Build To Rent schemes shines out and the property looks fantastic The on-site team were very knowledgeable and friendly - interactions with the residents were warm friendly and professional

Met the team and had a really great

Met the team and had a really great experience warm and friendly Professional and were able to answer all my questions