Based on authentic user experiences
Nigel
6734 reviews
N/A
5 months ago
Totaly abysmal onboarding service
Totaly abysmal onboarding service provided by Vestd We paid extra for the handholding service and nine months later we still have yet to achieve a single thing or even have a draft of the EMI scheme Unfortunately there is no way of getting hold of an actual person to set up the scheme the expectation is an online portal can manage everything This just isn t possible We are not a huge company but we don t fit into a standard box like many companies Any level of complexity from our experience is met with Vestd don t offer this or we cannot advise on that you need to get legal advice etc Vested online portal may work for companies that fit into standard boxes but if you want to include simple metrics that may or may not trigger the options this is a step too far for them This exercise with Vestd com was a total waste of time and money and we need to start again with our accountants
Will Phillipson
6734 reviews
N/A
5 months ago
Rude and agressive
Rude and agressive Worst company I ve ever spoken to Do not use them
James LIVINGSTON
6734 reviews
N/A
5 months ago
Really helpful team
We had a great experience with Vestd Going through the process of setting up and managing an EMI scheme was smooth and well documented What really stood out to me though was their customer support They were always quick to answer knowledgeable about what I was asking about and patient with my many questions Even after we had a successful exit and was shutting down our Vestd account they sent thorough instructions to export all the information that I might want to retain and continued to humor my various questions I d be happy to use them again in my next startup
Ritesh Doshi
6734 reviews
N/A
5 months ago
Chief Financial Officer
Really helpful team - explained and walked us through the setup of our EMI scheme for the team Portal works well and makes signing docs with shareholders simple Particular thanks to Kirshan
Rizwan Wahhab
6734 reviews
N/A
5 months ago
Great customer support
Really great support team - always on hand to help as and when needs Very thorough and prompt advice always given Particular thanks to Mark for his recent help
Will Phillipson
6734 reviews
N/A
5 months ago
Deepti and the team are super helpful
Great customer support the team is always responsive and available at short notice
Dev Amratia
6734 reviews
N/A
5 months ago
Great equity management platform
Deepti and the team are super helpful Has made our EMI Option Scheme setup and recently EIS application a breeze Great tech and takes all the administrative headache away Highly recommended
Stephanie van der Mey
6734 reviews
N/A
5 months ago
Impressed S EIS Approval in 2 Weeks
An affordable platform that takes the pain out of all the legalese around shareholder options Companies House notifications and document archiving It also ensures that the caps table is always up to date and correct By removing the administrative element from lawyers hourly charge outs Vestd should pay itself back pretty quickly
Colin McQuade
6734 reviews
N/A
5 months ago
Incredibly supportive and knowledgeable
The Vestd platform was easy to follow and the team was quick to answer questions and provide clarifications when required We applied on January 7th and got approval from HMRC on SEIS EIS on January 21st - just 2 weeks
customer
6734 reviews
N/A
5 months ago
Excellent service - even to a former customer
Incredibly supportive and knowledgeable team from Sales to Customer Success The platform is really intuitive and easy to self-administer The team are always open to suggestions and feedback where we may have had challenges Things to note - You won t receive instant responses or be able to call urgently They operate on a calendar booking system to organise calls- When seeking guidance and re-assurance you will often be referred to seeking advice from your Legal Counsel This is important to know that they are a platform provider and are not advisors