


Vision Health And Fitness Find A Gym In Newcastle or Cramlington
Based on authentic user experiences
Tnic
6733 reviews
N/A
5 months ago
I have been a member since pre Covid
I have been a member since pre Covid Due to bad health and an upcoming back operation I approached the gym face to face to discuss temporary cancellation in a view of returning Due to my circumstances it was agreed I could cancel as of immediate effect and cancel my direct debit I pay 19 99 a month I am now receiving numerous emails threatening debt collectors for a 15 admin fee and a months notice of 29 99 Yes they have furnished the place and raised the price by 30 approx so we can pay for it The email states if unpaid the debt will build up even though my contract is no longer valid I have explained on numerous occasions it is not my fault the member of staff I spoke to failed to document our conversation Then they have admitted the error and written off the extra fees as long as I pay the 29 99 Which I have no intention of doing Stay clear if I was you It s not the stress needed during a health condition and I certainly will not be returning Happy while your money is going in their bank then Customer service is shocking beyond