Viaddress Reviews

Rubbish company

Rubbish company Unprofessional and tardy They are slow to help customers but quick to request trustpilot to remove genuine unfavourable reviews Will not use them again

Used their service once in 2015-09-08

Used their service once in 2015-09-08 Will probably never use again

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY UNLESS YOU WANT TO BE COMPLETELY SCAMMED OUT OF 100 ALL ITEMS COME FROM CHINA AND ARE 100 POLYESTER BEWARE

Items do not match what they advertise

Items do not match what they advertise at all Their website states that they will refund if you are not 100 satisfied with your item The dress I bought is way too big and they are now refusing to refund me stating they will only make an exchange if the item is damaged which is not what they originally said Clothing very poor quality and they are basically scamming you out of your money STAY AWAY they should be ashamed of themselves

Don t choose to ship with Aramex

Edit - my package finally arrived after 8 weeks - for the sake of a little more money I will choose UPS DHL FEDEX in the future - DO NOT CHOOSE ARAMEX Glad I got my parcel though It has been 8 weeks Since my parcel was shipped from them with 300 of clothes and it is nowhere to be seenCustomer service isn t helping I selected to use Aramex courier and maybe they are to blame but Viabox aren t helping Btw I am not a competitor leaving a fake review or a bot I m just really pi ed off Not heard anything for 2 weeks

Appalling service by Viabox Northwest Forwarding Express LLC Grace and Abe staff members

Absolutely appalling service from Northwest Forwarding Express LLC Viabox company name specifically Grace and Abe I have lost 3000 worth of products I paid 1 000 to ship Christmas gifts in December only to have 95 of the items arrive damaged There was zero effort to ensure proper packaging no bubble wrap and the items weren t even placed in proper double-walled boxes To make matters worse I was quoted 334 for a double-walled box which is completely ridiculous Instead they used flimsy single-wall boxes for an international shipment How could a shipping company not realize how unsuitable that is This experience was unacceptable and I cannot recommend their services to anyone Completely unprofessional and careless

I received my package today

received my package today everything was well protected and sealed Shipping carrier tracking was little delayed by a day or two but other than that delivery time was reasonable with no delays at customs