


Based on authentic user experiences
Ian Baker
6730 reviews
N/A
9 months ago
Underwriters you can talk to
Under a tight time constraint to issue an offer and having calls from the underwriter to assist in the speed was fantastic Mark Beddows was initially on the case and helped organise the documents needed then on his day off Zoe Fidler came in had to re-underwrite the case to sign off and due to Mark s work upfront Zoe Fidler came to the rescue and managed to sign it off in one day Massive help thank you both
Eleanor
6730 reviews
N/A
9 months ago
Great experience
Great experience with Barry and the team at Vhub who assisted with a case and got this case which had a lot of different criteria over the line in just 5 working days Amazing support and assistance making sure the case was fully packaged correctly and quick turnaround resulting in a very happy client Thanks very much
Christian Duncan
6730 reviews
N/A
9 months ago
Great service from Daniel Shah
As the firm owner of the Manchester Mortgage Centre we specialise in obtaining mortgages for clients with adverse bad credit These can often be tricky and complex so having a good underwriter on the case is the key to success The case was appointed to Daniel Shah All I can say is WOW The lenders current service levels were 3 working days Daniel managed to service the case twice daily at times Rang to explain his requirements at each stage and made the process as easy as possible The icing on the cake was when the offer came through there was a cheaper rate available and Daniel automatically selected this for the client saving them 40 per month on a 5 year fix 2400 VIDA as a whole are a great lender but there are members of the underwriting team who shine bright Keep up the good work Daniel it s very much appreciated
Simplicity R Us
6730 reviews
N/A
9 months ago
BTL Purchases - First time UK Landlords
Just completed two BTL mortgages with Vida for the same client The process was easy and simple and I cannot fault the team in how they handled these cases Massive shout out to Ray who headed the cases and got these to offer for me in record time especially due to the added pressure from the estate agents to complete and get to offer Phil ChambersChambers Financial Solutions Ltd
Ms Andrea white Samuel Smith
6730 reviews
N/A
9 months ago
Great underwriters
Although the process can be lengthy the underwriters will really work with you in order to get the application over the line Special thanks to Jodie Delahunty due to changes in Vidas affordability my clients were able to secure the 2yr fixed originally applied for Instead of just leaving the application on the 5yr Jodie reworked the affordability and was able to secure the original rate depsite Vida s rates increasing since application Happy clients
David Morse
6730 reviews
N/A
9 months ago
Richard Marles-First Class
Richard Marles-First Class Worked with Richard Marles on a case and we drew down funds in 24 hours-By Richard and Vida working quickly and efficiently we managed to save a client a fifteen thousand pound penalty from a renewal penalty on a Bridging Loan I cannot fault the effort on behalf of Richard and Vida in this instance one very very happy client they really did go the extra mile on this case Thank you Richard and Thank you Vida
Ehtesham Ahmed
6730 reviews
N/A
9 months ago
Excellent 5 Star service from Vida Homeloans
Great service from Vida all around - from enquiry to DIP DIP to underwriting and underwriting to Offer stage The whole team are brilliant and the underwriter Barry Lindsay kept me in the loop and did a superb job polite and professional at all times It s great when you can actually speak to a human rather than a Chatbot or someone sitting in a call centre abroad not knowing how the UK market actually works And at the same time have a bit of a laugh when chatting on the phone Thanks to all the brilliant team at Vida- definitely worth recommending to my fellow colleagues Nothing but 5 Star service
Chun Keat Lim
6730 reviews
N/A
9 months ago
The underwriter was quick to review the case
The underwriter was quick to review the case and made effort to call me so I can supply the necessary quickly for them to make a decision Underwriter also went the extra mile on Friday late evening to inform me that case is offered and client was so delighted it made the weekend extra special for the client too
Paul
6730 reviews
N/A
9 months ago
Vida - very good service
Vida were very helpful and friendly whenever I called no matter who I spoke to The calls were answered quickly and no need to go around the houses choosing different options Patricia Muler was the underwriter and she was again very professional and friendly Overall this was a very good experience
Richard Jubb
6730 reviews
N/A
9 months ago
Adverse Credit with 10 Deposit No problem
I had a young couple with some adverse credit who thought they would struggle to get a mortgage with just a 10 deposit Anyone who did scoring just would not touch them but Vida approved and DIP and had a very common sense approach to underwriting shout out to Raymond Will definitely be back with my adverse clients