Vidaxl Reviews

The product is as good as advertised

THE BESTTHE BESTTHE BESTTHE BESTTHE BEST

If I could I d give this company 10

Our order was a day late due to the courier but customer services answered our emails and helped track our order through 2 countries from the Netherlands to Italy and when asked they emailed a PDF manual for us too

Molte felice

If I could I d give this company 10 stars I would I was skeptical and nervous as the reviews were not fantastic and old I wasn t sure I ordered 6x chairs and 1x lounge chair The first package arrived within 2 working days of ordering it How is that even possible I emailed customer service thanking them for the fast delivery and wondering when the rest of the order would arrive and a nice lady responded within a few hours saying they already sent it to their courier and I should receive an email soon I got that email the next morning saying the package would arrive that afternoon and it did All items arrived perfectly and they were very careful about the packaging Extremely easy to assemble Don t purchase if you don t have the capacity to put a few screws in and follow picture directions I will definitely purchase from them again and hopefully have the same amazing customer experience

Very good

Very good Like always

Ordered a Modular Sofa

Ordered a Modular Sofa has been received wrong package sent back the wrong package they told me the correct one is coming already 1 month and nothing has been received chat is offline and they are not answering the email look more like a SCAM then a commercial site

Worst client service in my life

Worst client service in my life I didn t receive 1 product from my order Almost for 2 months I m writing to their support and get useless answers After 2 months they tell me - it s not our problem this product is from another vendor so call him and find your product yourself And gave me some web-site of another online shop Perfect no words So I paid to vidaxl and then should do a search of my product with unknown vendor Actually it s illegal if you take money from me you should provide me a product or return money And a problem with your vendor is your problem Shame

VERY POOR QUALITY PRODUCTS

VERY POOR QUALITY PRODUCTS materials and construction form of a furniture piece for that price Half price they show is still too much I ve been get tricked from their beautiful made marketing photographs my fault Parts also arrived damaged and not from courier handling but package assembling Do not want to waste time and money again with this company to return items Funny how some companies are making great business selling rubbish NEVER AGAIN

Rubbish

Absolute load of cheap materials reclining spring mechanism all bent sockets for screws go into missing and as for instructions a waste of time don t waste your money never again next weekend off to DFS and something with BRITISH materials and made sturdy and strong