Videoconverterfactory Reviews

Software doesn t work as advertised and no refunds AVOID

The software does not work and when asked for refund which is advertised on their website but it is not respected at all and they ask for an image of your video to be sent to them to prove that their software is not working as advertised 30-day refund guarantee We re confident WonderFox software can supply you with the best experience If you re not satisfied with our products on the first 30-day after the purchase date we will refund your money Here is their refund policy in full which is not mentioned on the main website 30-day Money Back Unaccepted Circumstances1 You purchased the so-called wrong product and you purchased the right product from another company 2 You changed your mind after placing an order 3 You requested for a refund for technical issues but never provided any assistance to our support team with any detailed description of the problem 4 Refund for part of a bundle 5 Special offer product 6 Request for a refund of more than 30 days30-day Money Back accepted Circumstances1 You purchased a wrong product and then purchased the right product from videoconverterfactory com within 30 days 2 You ve been double charged due to the system problem of the third party payment platform 3 The product has technical problems 4 You never received the registration code of the product from us and got no response from our support team within 24 hours after reporting this to us Retrieve Registration Code 5 Delay your works because from registration code is invalid In order to evaluate whether you have the right to the refund they ask for an ISO file of your video file to be sent to them so they can decide whether it is their software at fault We have accepted and Unaccepted Circumstances in our refund policy We cannot issue a refund for this reason Please send us the ISO so we can confirm the issue and issue a refund