Vinolog24 Reviews

Zero Stars experience - money widthdrawn sep 21 st at day of the order - but no deliveries by early november - and only response once out og 5 e-mails - and with promise not fulfilled

Zero StarsWine order not delivered and no response to emailOrder from 23 of September - now 1 5 month ago - and counting my money was withdrawn sep 23

Awful customer service

Terrible experience - goods not delivered awful customer serviceA truly awful experience Ordered 5 bottles through Vinolog24 and spent over 600 After 1 month I enquired and after sending approximately 3 emails eventually got a reply from Antonio that due to brexit delivery was delayed and assured that it would be sent next working day This did not occur I proceeded to email over the next month or so without reply and was forced to get my money back after filing a dispute with my bank who are currently investigating I will never shop here again and would advise others to also look elsewhere if hoping to have your goods delivered to you

Everything goed wrong

I was a happy customer until now I ordered a couple of times in the past with normal shipment time and good prices But now everything goes wrong Still waiting for three orders first ordered 31th august They do not respond by email or telephone Now I see that they start responding in trustpilot Please ship the orders Paypal Will not be happy if they have to refund the payment

Worst experience ever

Worst experience ever Have been chasing them for my order since mid July No way to contact by phone Only one of my several emails was answers back in September telling me that they changed warehouse and regret the delay assuring me my order would go out the following week That was over a month ago No answer since then Clearly a scam How shameful

This webpage is a SCAM

This webpage is a SCAM The parcel I ordered in September 15th still hasn t arrived That is 12 weeks now No answer impossible to contact anyone FRAUD

No wine no customer service

Hello again thank you for your mail 2 months ago You suggested some solutions sadly enough I still do not have my wine and I don t need it anymore since I wanted to use it for my wedding party again thank you very much to give us a hard time finding another solution nor did you keep your promise to give me a refund You even do not bother to answer my numerous mails This firm has no customer service

VINOLOG 24 IS A SCAM

VINOLOG 24 ACCEPTS ORDER AND PAYMENT AND DIES NOT DELIVERTELEPHONE IS NOT REACHABLEMAILS ARE NOT ANSWEREDDO NOT ORDER WINE FROM VINOLOG24 IT IS A SCAM

No Customer Service Is this a scam now

My order has been submitted October 12th and today - December 9th - no delivery and no news since I ordered I have tried to call 5 times and have emailed them in both English and Italian no response