Vintagewholesalespain Reviews

Worst experience and terrible service

Worst experience and terrible service I had a handpicked appointment with them at 11 am They didn t respond and only replied 3 hours later When I finally got through and was about to handpick it took 20 minutes before they ended the call and sent a message saying they wouldn t sell to me after all They felt I didn t choose enough items They barely wanted to show me what they had before getting tired of me It cost 20 euros as a deposit to book an appointment and I won t get that money back STAY FAR AWAY FROM THEM

Absolutely dreadful service and worst experience

We placed an order for 10 kg of hoodies relying on the information provided on your website where it was assured that 90 of the clothing would be grade A and that we would receive 20 items However upon receiving the order we found only 17-18 hoodies of which 40 were grade B due to various issues such as holes torn tags or paint stains impossible to wash out Furthermore your website clearly stated that sizes available ranged from S to XXL yet what we received were sizes XXXXL and XXXL which is completely unacceptable A real disgrace DO NOT TRUST THIS COMPANY

Very sad about this Company

Very sad about this Company I have paid 2000 for a junk goods They only answered like everything they sent was perfection what do I even want also NEVER pay for the video call picking They will just take your money and dont actually pick your video call They always say they forgot about video meeting Crazy service Damaged clothes

The worst company on the market

The worst company on the market i ordered 200kg of top premium clothing for 6000 euros from them I paid more than 1000 extra to be sure that there will be premium luxury brands as the owner told me It was also stated that there would be no baby items and all items would be in perfect condition In the end I received 180kg instead of 200kg full of children s things 30 of things were in terrible condition stains holes and so on Now let s talk about the brands in the parcel with premium luxury positions there was a maximum of 30-40 percent 20-25 percent are brands like Blauer which belong to brands specializing in military and police clothing which is either not sold anywhere or sold for pennies And the rest is complete garbage that in no way fits under the luxury segment of clothing After I described the problem to them they started ignoring me and so far I have not received any response Stay away from this company incompetent uncultured people

It was advertised as Grade A and when I

It was advertised as Grade A and when I received it every single item was damaged to the point that we could not sell a single thing Asked for a refund and that we would ship it back and got no response Avoid this company and don t make the same mistake that I made

Why are our messages being ignored

In the video handpicking session everything worked very well With the help of a friendly and helpful customer service representative we were able to find the right high-quality clothes directly from the warehouse Everything seemed very promising and professional We paid an invoice of nearly two thousand euros which was sent to us after the session Since then however communication from Vintage Wholesale Europe has been extremely unclear and poor Over a month later we still have not received a clear answer as to whether our order has been shipped They don t respond to our WhatsApp messages or emails at all The one-month delivery time itself would not be so bad although it s somewhat frustratingly long but the real issue lies in the communication Are we actually going to receive our order Why are our messages being ignored We are now demanding our money back A shop that initially seemed so promising has turned into an incredibly disappointing experience What a shame

Criminals

I placed an order for 20 kg and got 12 kg I made the return the parcel came back and they are keeping the money I will turn to the Spanish criminal authorities soon

Do not trust Luis he is a scammer

Do not trust Luis Sent them 1000 euros for an order He then ignored me for a month and is refusing to send a refund Wish I d read the rest of the reviews here Seems like a nice guy until you place an order at which point he ghosts Have opened a bank claim Do not shop with them

Update to my latest review

Update on the situation We agreed on a new handpick and we were ready with it until Luis abruptly ended the call promising to get back to us in 5 minutes However we haven t heard anything from him for a month and he has been ignoring our messages We had to complete the European Small Claims Procedure form and send it to their nearest court in Valencia We absolutely cannot recommend this company as they do not take responsibility for their mistakes and communication with them is almost impossible Such a shame that a potential online store turned into this kind of disappointment