Vinylart Reviews

Not received the product yet a review for customer service

I made some mistakes whilst ordering and forgot to actually upload the song and image Got a bit too excited and just hit buy now without doing the needed bits Jasper has been going back and forth with me assisting me and advising what I needed to send them etc and was kind enough to let me send this via email to them to ensure that they received it As the title says this isn t a review of the product as through no one s fault but my own I ve yet to receive it But the customer service is already outstanding 5 stars isn t enough Will most definitely be using again

Amazing service

So easy to do and they sort everything out for you great product plays better than some of the vinyls I ve bought from retailers was kept updated about when it was being made and shipping the whole way and came within 2-3 weeks which for Christmas time was quick Great service

Great service Great quality

Great service I ve had 4 orders so far and they were amazing Sound quality and print quality were spot on Shipping takes a bit but I m in the United States so I expected that Definitely worth the wait as the overall quality is better than other companies I ve used Jasper was quick with communication on any questions I had and pricing is more than fair for the products

Good Experience

Ordered a 10 vinyl with a personalised cover - both looked great and I m so pleased with the quality they put two songs on the vinyl as I d requested and they sound fantastic Website was a little bit glitchy when I first tried to place an order but I got in touch and someone replied straight away to help My vinyl was a gift and they loved it best present ever

10 10 experience with Vinyl Art Co

This is a really great company with amazing services quick delivery quality products and a lovely customer service team Could not recommend more and I would use them again and again

Amazing customer service

Amazing customer service I ordered two 10 records and when one of them arrived damaged the company was apologetic and sent out a replacement without any hassle Will definitely order from them again

Stunning picture vinyls

The picture vinyls I received look stunning and were delivered in 5 days from ordering Great product great service

THE Perfect gift for vinyl addicts

This was THE Perfect gift for a bunch of vinyl addicts celebrating 10years service at the Agency where I work I had little time to pull this gift together and was working solo to make sure it came as a total surprise to everyone receiving it including the CEO and Senior Team I was ecstatic when I saw Vinylart co they delivered within 2 days so once I had gathered the teams favourite songs and whittled them down I ordered on the Friday expecting it to arrive by the Tuesday with time to spare for the grand reveal at a staff client party on the Thursday Turns out I had read wrong and lead time was 2 days ONCE DISPATCHED eeek Marshall was amazing He called me as I had gone over the audio time limit He edited the songs beautifully and asked me to resend my artwork as he was sure the files I had previously sent would be blurry I was more interested in them arriving in time and could have easily sacrificed quality in favour of speed but Marshall kept a cool head and seemed confident we could make it work so I followed his advice Marshall ensured the 6 custom records and sleeves I had ordered were mastered cut printed and shipped just in the nick of time to arrive ON THE DAY of the big do completely saving my behind And making a treasured memory for all those involved Thank you soo much I would recommend their service to anyone