Vippettravel Reviews

Excellent service from a true professional

From the first telephone contact I had with Ester she showed she was knowledgeable regarding the law concerning pet transport to Northern Ireland and was committed to providing a comfortable and caring environment for my cats Ester gave advice regarding veterinary procedures required vaccinations and relevant paperwork When it came to collecting my cats Ester arrived on time and was methodical and professional My three cats had plentiful food water and space in Ester s vehicle for the journey from Scotland to N Ireland and Ester carried out regular checks on them while we waited to board the ferry On top of this Ester also provided advice on settling the cats into their new home I would thoroughly recommend Ester and Vip Pet Travel to anyone wanting a professional and reliable pet transport service

5 star service

VIP Pet Travel is amazing From start to finish it was perfect Esther is amazing She is passionate about her work She is helpful excellent at communicating From the first time we spoke she put my mind at complete ease Moving house is stressful and even more so when you have pets and don t drive Esther got my 2 very scared and anxious cats and Guinea Pig from Chesterfield to London in style She also allowed me to travel with her and my boys which allowed me to see first-hand at how good she is I would recommend Esther and her service to everyone If I need to get my boys anywhere in the future I know who I will be calling Every pet deserves to be treated this way This is a 5 star service

Great service

Great service Would recommend 100 Great communication We felt that both cats were safe and well cared for during thier transport from Portsmouth to Scotland We were kept upto date and the cats arrived safe and well They were in good hands at all times

Excellent service

What a great service Not only did this lady reassure me over and over again before my dog s journey She kept me updated and reassured me throughout The van was perfect and she had everything a pet would need for a journey and more I can t thank you enough Highly recommended

Esther was excellent

Esther was excellent I needed a reliable company to transport one of my pups to their new owner The communication from Esther and care for the puppy was perfect We all got updates and photos and the pup arrived Happy and bouncy I would highly recommend this service and company if you are looking for a transporter for your pet

Exceptional service

Exceptional service - my cats received the best care and love they had plenty of space and water litter boxes and treats provided I was able to travel in the van with them and Esther was absolutely wonderful throughout Thank you so much

Esther saved our move to Wales

We are in the process of moving from London to Wales which has been incredibly stressful We have two cats and two GSD dogs We arranged Uber Pets in advance so my husband could transport cats first and Esther was supposed to pick our dogs next day To keep the story brief Uber Pets cancelled our trip last minute without even informing us about it Esther stepped in and agreed to transport both cats both dogs my husband and additional luggage without thinking twice I cannot express my gratitude for all help and care we received from her We had to move out of the property on that day so without Esther s help it would have been a disaster All pets and husband arrived safely to Wales for which I am so thankful Esther you have been a Godsend angel you went above and beyond to help us Thank you Bonia Ed Juno Oya Misha and Bailey

Absolutely amazing

Absolutely amazing a Huge thankyou to Esther she was so kind and caring with my two elderly fury folk outstanding service and a truly lovely lady If you need pet transport then look no further

A real safe pair of hands

Esther is a very kind lady who takes the trouble I was kept informed by constant contact throughout the whole process of transporting a very nervous little puppy on a 7 hour journey to his new home I would highly recommend her