


Based on authentic user experiences
Gary Johnson
6730 reviews
N/A
7 months ago
The experience with Visa s chargeback
The experience with Visa s chargeback responses has been disappointing and unjust Despite providing ample evidence including photo proof of product delivery the decisions consistently favor the customer s side This occurs even when the customer has received the product and subsequently engaged in fraudulent behavior leaving merchants vulnerable to scams It is evident that the individuals responsible for these chargeback responses do not thoroughly review the evidence provided This issue is widespread with countless merchants suffering due to fraudulent customers Unfortunately Visa seems to prioritize the interests of their cardholders over the merchants which is inherently unfair and unjust
Pete Palmisano
6730 reviews
N/A
7 months ago
Oops I did it again
Dont deal with chelsey She ll break your heart Ha Ha
Max S
6730 reviews
N/A
7 months ago
I bought the device from the Chinese
I bought the device from the Chinese company Ortur Shipping was to be done from Europe with free delivery in Europe The package was sent from China so I was charged import fee 19 VAT 23 and UPS customs handling With a purchase of 700 Additional charges are 340 The Chinese company Ortur did not respond to emails I turned to Visa for a chargeback Visa did not acknowledge the claim because these are additional costs It is clear that the additional costs are the result of the dishonesty of the Chinese company Ortur Conclusion Visa supports dishonest Chinese companies
Matthew Caldwell
6730 reviews
N/A
7 months ago
Scam scam scamAbsolute scam Visa are taking money
Absolute scam Visa are taking money from prepaid cards won t let the consumer register card rang customer service they say the person who gave me 200 gift cards isn t the purchaser lm not on card either absolute scam by VISA they win they get 200 for nothing friend who purchased card has died so can t get his help unless they expect me to dig him up Can t talk to customer service they just blow wind up your butt and tell you to talk to purchaser he is dead
Giuseppe Pascarella
6730 reviews
N/A
7 months ago
Im traveling Europe and I cannot get it
Im traveling Europe and I cannot get it to verify with SMS code on phone Card is useless overseas Get rid of Verified by Vista and make it optional
Pat Hogan
6730 reviews
N/A
7 months ago
CFS Visa NO
This is for the Community Financial Services Visa They treat you like THEY own the card on not you Won t allow to lift the 100th security block apparently just using the card i general is suspect and they won t let me without my most current statement regardless of the fact I haven t used the card in months Finally got fed up and said cancel my card altogether Nope can t even do that for the same reasons Next is a report to the BBB HORRIBLE HORRIBLE HORRIBLE I feel bad for the person I speak to on Monday morning to cancel this useless card
Filipe
6730 reviews
N/A
7 months ago
Lisa just charged me a 29 9 interest
Lisa just charged me a 29 9 interest rate just because I gave a minimum payment for the month and didn t pay the whole principal balance off whatever you do if you were someone out there looking to grow your credit do not use visa They re the worst most arbitrary rude greedy and thoughtless soulless Company out there is not everywhere you want be it s everywhere you don t want to be I won t use visa ever again I m gonna pull my active card from My Bank and I will never use visa again They have literally ruined my financial situation for this whole month and they don t care and their Customer Service is rude to for their credit cards
RegulatorwhatRegulator
6730 reviews
N/A
7 months ago
Spent 120 on a prepaid card
Spent 120 on a prepaid card After a week of sending them every piece of identifying info I get told they can t verify my identity They then say that I have many cards on record with them all of which they had verified me on So I ask for a refund since I can t spend MY money They charge me to refund me the money they won t let me spend After verifying my identity while refusing to let my use the card due to not being able to identify me If I am lucky it will be here in 8 business days I will NEVER use their prepaid cards again I don t normally get mad at customer service but basic logic says that if you can identify my on the call to access the account then you can use that same standard to let me use my card
Marina
6730 reviews
N/A
7 months ago
Totally incompetent company
Totally incompetent company A charge that I can t cancel because the company is not found I call the bank and they tell me to change my credit card many thanks another 20 euros Contacting Visa in Italy is impossible non-existent chat on the phone they speak in English and the call costs are worse than the charge Then they take our cash Poor customer service
Issac
6730 reviews
N/A
7 months ago
VISA customer service strings people along
Have been dealing with an issue since February 2024 regarding a transaction with Proxibid where I bid on an item through Proxibid for a local auction I contacted the auctioneer and went to his house to pick up and pay for item He contacted Proxibid to inform them to not charge me for me for item as I had already paid for it Proxibid charged me anyway I contacted VISA customer service and they initially took the charge off of my bill only to add it back on the following month Every time I called VISA customer service I would get a different person and was told different stories I had emailed receipts to VISA and was told they had received them Months later VISA mail a request for me to send them copies of the receipts that I had emailed to them I promptly responded and mailed those items to them After a few more weeks I receive a letter from VISA telling me that too much time had elapsed and there was nothing they could do