


Vision 2030 is part of the solar revolution reducing costs
Based on authentic user experiences
Michael Davey
6731 reviews
N/A
5 months ago
Vision2030
I was referred to Vision2030 for solar and battery system design supply install and commission I found the team totally engaging responding to many questions in a timely open and honest manner The equipment supplied is top rate and their installation partner were excellent
sassy
6731 reviews
N/A
5 months ago
Vision 2030 Customer review
I chose Vision 2030 to install my solar panel system as they are a company that was recommended to me and also they were local to where I lived in Bristol From the initial telephone contact I then had a prompt visit from a representative from the company who looked at my energy bills and discussed with me the options This person was professional and friendly and in no way pushy He subsequently sent me a detailed e-mail setting out the system recommended for me and the cost of this and also the terms and conditions under which payment was to be made I was happy the prices were in keeping with most other suppliers and agreed to the proposal I was pleased at the speed at which the installation was undertaken The scaffolders arrived a few days before to erect scaffolding and the solar panel fitters and the electrician arrived a few days later and fitted the entire system within the day and by the end of the day it was up and running The system was fitted into my garage occupying the minimum of space and I have to say a neat installation So far I have had no problems and have benefited from being able to contact the company to ask questions and get further advice which has been forthcoming I have no difficulty recommending Vision 2030 Ltd and I am happy to be contacted regarding this review My overall experience with Vision 2030 was a positive one
Paul
6731 reviews
N/A
5 months ago
Promised so much delivered so poorly
Promised so much with a professional quote unfortunately the installation and post support didn t live up it to The fitting of the solar panels was rushed and chaotic the fitters where on a tight schedule for the next job Things where left untidy for example broken tiles and nails all over the place trunking run up the walls with holes unfilled carpet not refilled properly battery was not earthed heating controls had no power after the fuse box was turned back on following installation When I called the owners about the above comments and asked what the company quality control process was I got a completely unsatisfactory response There was no follow up post installation to check on customer satisfaction In the end I had to call the fitters myself to resolve the electrics Aside from the sloppy fitting my main issue is that only 8 out of the 10 panels quoted could be installed when the fitters arrived The installation price difference between 8 and quoted 10 is small meaning my return on investment is much less than originally quoted and will take many more years to break even I asked for a rebate from Vision2030 and was abruptly told this will not happen The post installation service has been poor to nonexistent I paid for an electrician check my fuse box after installation and he identified the system hadn t been earthed I called the owners who rudely told me most of my house probably wasn t earthed and that it s not needed unless we have a power cut Like says you don t need a fire extinguisher until there s a fire Completely flippant response about our safety and one for trading standards to look into DO NOT USE Vision 2030 is my advice unless you want poor and rushed work and abrupt responses when you call them up
Prem
6731 reviews
N/A
5 months ago
Apalling Service
Made and enquiry for Electric Vehicle Charging chased 3 times and still waiting over a year later for anyone to come back to me We made the enquiry with the owners wife and failed to come back with any information - Appalling service
Tim Clark
6731 reviews
N/A
5 months ago
Very poor after sales service
Very poor after sales service bird netting keeps falling off Owner blames his staff takes no responsibility phoned a lot and was told he would phone back Never did After months the first time sent someone out But this year most off the rest has fallen off Again after about 6 months and a lot of phone calls offered to pay half of what it is going to take to put it right when his company fitted it wrong in the first place Would not recommend
Paul
6731 reviews
N/A
5 months ago
Very poor after sales updated
Once they have your money not interested in any problems Bird netting feel down was promised it would be sorted time and time again after 6 months someone came in pouring rain healthy and safety out the window climbing on the roof 4 months later it s all falling off again More promises of repair Having to look to another contractor to come and fit it properly Would not recommendin answer to your reply it was the summer months that you didn t do anything sending some one in October when the weather was bad And as you have mentioned money it is going to cost 600 to remove the old mesh and clean the bird mess from under the panels before properly fitting new mesh you at no point gave us a date You talked about sending one man and a ladder which you did the first time in the pouring rain health and safety went out the window
Michael Davey
6731 reviews
N/A
5 months ago
Had money not interested in repairs poor quality
System installed and working for a couple of years and suddenly stopped working Zero interest in supporting and determining fault Had my money I guess so why would they botherForced into finding an alternative supplier Promptly received news that the original installation was poorly completed Bad wiring incorrectly installed electrical safety and the wrong parts used Had zero response from vision2030 when I reported it to them Surprise Save yourself some money and have confidence by using a more reputable company who a Belief in customer service after installation and b Will ensure the work is of a sufficient quality Run a mile
sassy
6731 reviews
N/A
5 months ago
Quick to take money STAY AWAY
In short - STAY AWAY FROM Vision2030 Quick to take money but offer little to no support service and constantly blame others for their own failures A faulty install and its taken 18months to get a competent engineer to investigate the issue just to find the original install was incorrect This resulted in my Solar energy being dumped into the grid bypassing the meter I think that may be illegal but anyway I had zero benefit of going solar Even after the mistakes were corrected I still have an issue with the inverter transferring loads to the house rather than exporting and Vision2030 and Solis cannot update me on the issue Vision2030 offered me compensation which I eventually accepted but over 3 weeks after accepting I m still waiting for Vision 2030 to send me an email or payment Solis support is terrible at best If you can stay away from their products They have zero interest in helping you I could go on to show just how bad this company is but if you decide to go with them and have issues with the install and subsequent support don t say you were not warned
Swindon Customer
6731 reviews
N/A
5 months ago
Two installations
Two installations - one on my property and one on my Sons Excellent service and workmanship top rate Both Installations now working perfectly and saving a lot of money
Mr Marshall
6731 reviews
N/A
5 months ago
They were very helpful in installing
They were very helpful in installing the solar batteries and they savings on my energy usage has been quite spectacular I would recommend this company to anyone