Vision2030 Reviews

Promised so much delivered so poorly

Promised so much with a professional quote unfortunately the installation and post support didn t live up it to The fitting of the solar panels was rushed and chaotic the fitters where on a tight schedule for the next job Things where left untidy for example broken tiles and nails all over the place trunking run up the walls with holes unfilled carpet not refilled properly battery was not earthed heating controls had no power after the fuse box was turned back on following installation When I called the owners about the above comments and asked what the company quality control process was I got a completely unsatisfactory response There was no follow up post installation to check on customer satisfaction In the end I had to call the fitters myself to resolve the electrics Aside from the sloppy fitting my main issue is that only 8 out of the 10 panels quoted could be installed when the fitters arrived The installation price difference between 8 and quoted 10 is small meaning my return on investment is much less than originally quoted and will take many more years to break even I asked for a rebate from Vision2030 and was abruptly told this will not happen The post installation service has been poor to nonexistent I paid for an electrician check my fuse box after installation and he identified the system hadn t been earthed I called the owners who rudely told me most of my house probably wasn t earthed and that it s not needed unless we have a power cut Like says you don t need a fire extinguisher until there s a fire Completely flippant response about our safety and one for trading standards to look into DO NOT USE Vision 2030 is my advice unless you want poor and rushed work and abrupt responses when you call them up

Apalling Service

Made and enquiry for Electric Vehicle Charging chased 3 times and still waiting over a year later for anyone to come back to me We made the enquiry with the owners wife and failed to come back with any information - Appalling service

Very poor after sales service

Very poor after sales service bird netting keeps falling off Owner blames his staff takes no responsibility phoned a lot and was told he would phone back Never did After months the first time sent someone out But this year most off the rest has fallen off Again after about 6 months and a lot of phone calls offered to pay half of what it is going to take to put it right when his company fitted it wrong in the first place Would not recommend

Very poor after sales updated

Once they have your money not interested in any problems Bird netting feel down was promised it would be sorted time and time again after 6 months someone came in pouring rain healthy and safety out the window climbing on the roof 4 months later it s all falling off again More promises of repair Having to look to another contractor to come and fit it properly Would not recommendin answer to your reply it was the summer months that you didn t do anything sending some one in October when the weather was bad And as you have mentioned money it is going to cost 600 to remove the old mesh and clean the bird mess from under the panels before properly fitting new mesh you at no point gave us a date You talked about sending one man and a ladder which you did the first time in the pouring rain health and safety went out the window

Had money not interested in repairs poor quality

System installed and working for a couple of years and suddenly stopped working Zero interest in supporting and determining fault Had my money I guess so why would they botherForced into finding an alternative supplier Promptly received news that the original installation was poorly completed Bad wiring incorrectly installed electrical safety and the wrong parts used Had zero response from vision2030 when I reported it to them Surprise Save yourself some money and have confidence by using a more reputable company who a Belief in customer service after installation and b Will ensure the work is of a sufficient quality Run a mile

Quick to take money STAY AWAY

In short - STAY AWAY FROM Vision2030 Quick to take money but offer little to no support service and constantly blame others for their own failures A faulty install and its taken 18months to get a competent engineer to investigate the issue just to find the original install was incorrect This resulted in my Solar energy being dumped into the grid bypassing the meter I think that may be illegal but anyway I had zero benefit of going solar Even after the mistakes were corrected I still have an issue with the inverter transferring loads to the house rather than exporting and Vision2030 and Solis cannot update me on the issue Vision2030 offered me compensation which I eventually accepted but over 3 weeks after accepting I m still waiting for Vision 2030 to send me an email or payment Solis support is terrible at best If you can stay away from their products They have zero interest in helping you I could go on to show just how bad this company is but if you decide to go with them and have issues with the install and subsequent support don t say you were not warned

Two installations

Two installations - one on my property and one on my Sons Excellent service and workmanship top rate Both Installations now working perfectly and saving a lot of money

They were very helpful in installing

They were very helpful in installing the solar batteries and they savings on my energy usage has been quite spectacular I would recommend this company to anyone