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Based on authentic user experiences
noel Maddock
6730 reviews
N/A
7 months ago
If there was a zero rating I would give
If there was a zero rating I would give a zero I ordered the blood reassure moniter and it has not arrived I have been unsuccessful trying to contact someone DO NOt ORDER FROM THIS COMPANY
Sue
6730 reviews
N/A
7 months ago
DO NOT BUY FROM THIS COMPANY
This is a huge scam I purchased a TENS EMS machine to use post knee surgery to aid with recovery When using it it did not feel like it was working correctly and was causing pain I would not expect from a TENS machine I asked to return it under the 90 day trial policy because I was not happy with it and it didn t seem fit for purpose Of course I received no response to emails or the web form and the phone line just has a recorded message Having turned to Trustpilot I realised what a huge scam this company is with many people not receiving goods at all Fortunately I paid by credit card and have been able to raise a claim via Mastercard I have been reimbursed whilst they pursue the claim on my behalf DO NOT BUY FROM THIS COMPANY I don t know how they continue to get away with selling these items and promoting false claims on their website about the products being medically certified which they clearly aren t
Satish Gajjala
6730 reviews
N/A
7 months ago
Junk
I ordered a pulse oximeter from this company It is nowhere near accurate If you need to monitor your oxygen due to a health issue don t waste your money on this one I have tried to leave reviews on their website and they immediately take them down That explains why they have all five star reviews Do not buy from this company
Steven
6730 reviews
N/A
7 months ago
Misleading Advertising
Still waiting for blood pressure monitor after 8 days Website advertises 2-5 day shipping Tracking still saying product has left UK for New Zealand After reading reviews not expecting a quality product Was advertised as best bp monitor available in N Z No indication that it was being shipped from the UK
KAY
6730 reviews
N/A
7 months ago
Order never arrived
Ordered a finger pulse oximeter in dec 2024 but never arrived its now the 6th Feb 2025 The company never responded to my several emails or my phone call I would NOT recommend this company to anyone
Keith Benefield
6730 reviews
N/A
7 months ago
It took me months and my credit card
It took me months and my credit card company to investigate the scam of Vitaltrack blood pressure monitor to get a refund After I returned the defective product they did not refund my money I had to go through my credit card company to dispute the charges The customer service number is a scam also Don t purchase
Danielle Paul
6730 reviews
N/A
7 months ago
I want to return the blood pressure
I want to return the blood pressure monitor I recently bought because the readings are way off and the cord connected to cuff is short makes it really inconvenient to use The customer service number seems to be a fraud You just can t get through to them And no response when you send email to the email address mentioned on site DON T DO ANY BUSINESS WITH THIS COMPANY
zaid sheikhly
6730 reviews
N/A
7 months ago
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY I bought the blood pressure monitor with the understanding that I had 90 days to return it if it was not suitable Within a week I emailed to say I wanted to return it They immediately replied with postage details I sent it tracked 2 weeks later having heard nothing I emailed They ignored me 2 weeks later I emailed again they completely ignored me It is impossible to contact them unless they are giving you the address to return it once they have it you don t exist to them I raised a dispute with Amex and now 2 months later VitalTrack are demanding proof of postage but only via Amex I have never heard from them
Shaun Ward
6730 reviews
N/A
7 months ago
I bought the VitalTrack Pro Series TENS
I bought the VitalTrack Pro Series TENS machine It has proved impossible to find a video explaining how to set it up on either YouTube or VitalTrack s site The instruction booklet is very complicated to understand and the company does not reply when contacted Do not buy this product
Stuart Taylor-Bard
6730 reviews
N/A
7 months ago
It s been over a week and my item has
It s been over a week and my item has not shipped and they are not answering the phone or respond to emails Avoid this company