Vivhousing Reviews

Worst housing company ever

Worst housing company everThey don t respond and everything in the house was broken Have not returned my deposit after I left and don t respond anymore Keep clear

DO NOT RENT HERE

DO NOT RENT HERE Upon arrival found out i had no windows Black mold on all of the walls Had no stove or fridge for the half of my rental period never received my 700 deposit

This is a really bad company

This is a really bad company They will scam your deposit money and take it in their own pocket I wish this spreads to everyone that is trying to rent with them Their houses don t look as in the photos They re are multiple health issues in these apartments like mold and cockroaches to name a few Please stay away from them They will NOT give back your deposit

Please do not rent from this company

Please do not rent a property from this agency They are terrible at any communication will provide you with a property drastically different from the images and details provided and then will ignore your attempts to communicate with you and will refuse to return deposits back to you

Viv Housing doesn t return me my

Viv Housing doesn t return me my security deposit 300 euros I tried to contact them sent email wrote claims called them but no answer I ask to contact me to solve this problem

Viv Housing s Disastrous Management

Working at Viv Housing was a surreal experience to say the least It s one thing to encounter a poorly managed company but it s another to witness a complete disregard for customer service and ethical business practices If you re considering renting or working with this company I implore you to steer clear Firstly let s address the elephant in the room customer complaints During my time at Viv Housing I was constantly bombarded with desperate calls and emails from distressed tenants like Polina Julia and Evelina begging for the return of their security deposits or just basic communication Imagine having to turn a blind eye to these heartfelt pleas because our superiors instructed us to prioritize other matters Our management s response to such situations was abysmal I vividly recall one incident where a tenant s window couldn t close properly leaving them vulnerable to the elements and noise pollution Despite repeated requests for maintenance Viv Housing s idea of prompt service was a month-long wait followed by empty promises And speaking of promises they were masters at crafting contracts that exclusively favored the landlords There s this poor exchange student who endured substandard living conditions unrepaired fixtures and an unresponsive management team When she decided to terminate her contract early due to their negligence they had the audacity to withhold her last month s rent and deposit The lack of accountability was staggering When tenants raised legitimate concerns about health hazards like mold and cockroaches their complaints fell on deaf ears Instead of addressing the issues Viv Housing buried their heads in the sand leaving residents to fend for themselves As for us employees we were instructed to deflect complaints delay responses and maintain a facade of professionalism amidst the chaos It s disheartening to work for a company that places profit above people turning a blind eye to their responsibilities Viv Housing is not just a housing company it s a cautionary tale If you value your peace of mind and hard-earned money do yourself a favor and look elsewhere The glowing facade they present to the public is a stark contrast to the reality behind closed doors a reality of negligence deceit and broken promises

They won t refund my security deposit

They won t refund my security deposit 500 They don t reply to emails and blocked me on WhatsApp Don t rent from this company They are constantly scamming

Never under any ciscumstances rent here

Horrible horrible company Do not ever rent here they have no regard for their tenants Multiple complaints of me and my roommates were left unanswered One of my roommates had a health issue regarding her lungs she complained multiple times about mould in her room and the danger of it to her health but she never received an answer She was left to clean it all herself After renting I tried to get my full deposit back but they will not return it They said there were extra utility costs After trying to get more info about these extra costs they just sent me a vague picture of an Excel sheet that had the most nonsense numbers there could exist Our house supposedly had 416 euros extra cost in utilities The funny thing is that all nine of us were gone for two weeks in that month and there was no heating A C or any other big energy device So this was the biggest scam ever they just make up the numbers to reduce your deposit On the day of our checkout we had initially until 11 00 to check out Then at 9 40 they messaged that we had to checkout by 10 00 because the workers would arrive at that time They messaged 20 minutes before the new checkout time Besides the rooms are very overpriced for what you get Most rooms of VivHousing don t have any windows without them mentioning it They also cram as many people in as little space as possible they extended this house of 9 people to 11 people and believe me I saw it after and it was not a situation where you want to live This company is not here for the tenants it is here to make money over the backs of students Do yourself a favour and find a different company to rent with It will save you a lot of time money and irritation For the people that work here be ashamed for working for such a horrible company that does everything to not help their tenants My answer to their answer It was not well stated if there were windows or not you had to try to guess it from their images I requested 6 times I checked their invoice of the supplier but they never gave it to me and in the end just ignored me

Incompetent fraudulent sleazy business 0 stars

Like basically all other reviews say if you value your time money and peace of mind - STAY AWAY FROM THEM Let s start with their obvious classic - they do not give you back your deposit From all businesses that I have interacted with during the previous 10 years - they are by far the worst - Complete lack of any kind of business ethics- Constantly trying to blur the water and direct you to someone else about any problem landlord broker agent booking platform municipality office - Never came to fix stuff that was broken - All possible fraudulent techniques avoiding answers and delaying replies playing dumb are their favorites - Utter incompetence mixed with straight up lying- Any agreement you have with them - you can forget about it they will either try to bypass it or simply ignore it