Reviews
3.57
5-star
42.86%
4-star
14.29%
3-star
14.29%
2-star
14.29%
1-star
14.29%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
ken w
N/A
9 months ago
Order was received just days after
Order was received just days after ordering and for what they are marketed as - a barefoot shoe they fit the description I wish they went to larger sizes and the shoes felt more substantive These are nothing I d wear to a crowded venue where a fight or flight might break out Heck my feet feel naked in the hardware store with these on not a good feeling in an environment that can hurt your feet
Anubis
N/A
9 months ago
Vivobarefoot shoes are beautifully crafted
Vivobarefoot shoes are beautifully crafted with natural and sustainable materials They are barefoot shoes and so comfortable that I wouldn t be without them I purchased two new pairs to replace my well worn previously refurbished through Revivo Primus Trail Knit FG Mens and Tracker II FG Mens The website is user friendly and thank goodness there is good availability of large sizes 11 UK The size measurement tool works really well
Beks
N/A
9 months ago
Great company great shoes
Company is solid Good values I think the pricing is pretty reasonable considering their ethical material sourcing and small size of the brand compared to say Nike VB sent me the wrong order the first time but promptly rectified the mistake I quite like my VB shoes and would totally buy more in the future
Gilliane Mac
N/A
9 months ago
10 10 Responsiveness
Had the smoothest return experience I ve had in ages Had to return a pair of shoes to exchange sizes and they provided a free return label and a tracking number for peace of mind Getting in contact with support in their website is incredibly easy I had my concerns taken care of within minutes with L I would have no problem going back to them and trust their team for help with footwear any day
India
N/A
9 months ago
Amazing customer support
Amazing customer support I had some trouble with my bank when ordering initially and the instant chat team were so helpful so quick to respond and went above and beyond I don t know what training they get but every query I ve had since has been answered by a different equally helpful quick and friendly individual Thanks for the positive experience
Tarantuladik
N/A
9 months ago
Needed help for purchasing footwear for
Needed help for purchasing footwear for my 3 month south east Asia travel Zera was so helpful in recommendations and information I couldn t have got better guidance for footwear if I went into store and tried them on Vivobarefoot quality and customer service is more than satisfactory Setting these standards on customer service I think should go without question 90 percent of the time from other companies you sit there talking to a robot
Michael
N/A
9 months ago
Sharon was great
Sharon was great Polite efficient no hassle Customer service at its finest Keep up the great work
Oleksandra Moroz
N/A
9 months ago
Brilliant customer support
Brilliant customer support on chat over the phone in London store great shoes for my daughter who is really picky and can t stand anything that s restricting
Kevin Kim
N/A
9 months ago
Superb customer service
I had the pleasure of chatting in with Labrisca Gumbs on Vivobarefoot They were able to help me with my concerns promptly and I found them to be very attentive and quick to respond I love vivo barefoot
Joshua Halstead
N/A
9 months ago
Great
I personally find their customer service v good Been buying since 2015 and have returned a few pairs for various reasons Generally an easy process Being able to try shoes for 100 days then return them is superb
Vivobarefoot offer a range of Barefoot Shoes for Men, Women and Kids. Ultra-thin puncture resistance soles that let your feet do the natural thing.
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