Vivup Reviews

Excellent service

Excellent service Slight delay with item however huge thanks to Andy who went above and beyond to assist

Clare was lovely really friendly and

Clare was lovely really friendly and helpful and also fast at helping me with my query a real asset to the team thank you Clare

Issues with registering addressed by Millie

Contacted ViVup as I was having trouble registering via my work email I spoke with Millie who was very reassuring and helpful Millie followed up my call with a couple of emails and remained in contact until the issue was sorted Very professional very polite and very resourceful

good communication and quick respones

The responses were very quick and told me everything i needed to know and more

Rachael was extremely helpful and

Rachael was extremely helpful and although the mistake was my fault she rectified it and checked in to ensure that everything had been fully resolved She contacted me via email and phone

Great Customer Service

I would like to express my sincere appreciation for the prompt efficient and exceptional customer service provided by Keiran Vivup along with its clientele is indeed fortunate to have such a dedicated team member Keiran handled my call with both courtesy and professionalism kept me well informed throughout the process and effectively alleviated my concerns Thank you once again for your invaluable assistance

The time and service provided by Clare

The time and service provided by Clare was above and beyond my expectations I was put at ease despite reliving difficult moments that I d forced into the back of my mind as each visit left me feeling worst After a near 3 hour conversation I felt stronger and able to move forward with confidence and have recommended vivup to colleagues

Thank you

Mark has been very helpful arranging an exchange of an item I ordered in the wrong size and re ordering the correct one He has been great with communicating the process at each step Marks customer service has been above and beyond the support I received was thorough timelyand my issue was addressed with the first phone call I would like to send a huge thank you to Mark for making the process stress free