Volvocarspoole Reviews

Just brilliant and sympathetic to older cars

Recently purchased a car from this dealership - for the first time Checked the reviews first and I was not disappointed They offer a very good sales experience Honest and knowledgeable The salesman was Marek and I would recommend him for general customer service and in his knowledge of cars He was not aggressive in his sales technique but enquired of our needs and then helped us through the choice in vehicle

Having viewed a couple of what ended

Went to Volvo cars Poole two months ago to have a four wheel alignment done on my 1998 V40 They were extremely helpful and kind very sympathetic to my old car and didn t try to write it off and sell me a new one Also their four wheel alignment prices were cheaper than what the local tyre fitters charge plus you get a much better service I m very interested in a new V60 for my next car so looked round one in the showroom while I was waiting and no salesmen came over to hover round me which was bliss I then asked to speak to a salesman when I was ready where I was promptly greeted by Marc who was very helpful and kind and gave me all the information I wanted without pressuring me into buying a car there and then Also had a good chat about the older models I ve had a pretty bad experience with other car dealers over the last few years with poor sales and aftersales both Volvo and Renault but Volvo Poole have completely restored my faith in main dealers I ll definitely be back to order a V60 when I m ready

My XC40 electric stopped talking to the

Having viewed a couple of what ended up to be below average used XC90 s from non dealer garages I decided to take the plunge and go direct to Volvo Selekt Having reserved the car over the phone and then travelled 150miles to collect the car i was a little concerned with the state of the car However upon collection i was very impressed with the condition of the car and the work that volvo had done to the car to transform it from being a used trade in to a nearly new car IMO Poole had gone the extra mile in this respect and this gave me confidence that the car wouldn t cost me a penny in any aspects until the next 12month service

Great service

My XC40 electric stopped talking to the internet and Volvo app etc Vey upsetting The staff at Poole Volvo did a wondeful job of ptting it all right again This extended to actually helping me in the car to get it all connected etc This went above and beyond Thanks very much to them Good job martin

good service and good people

I would like to thank Leanne for her excellent customer service in solving the issues I had with my V60 tailgate and sunroof Chris Caunter

Just this past week I purchased a used

Just this past week I purchased a used V60 Mild Hybrid car From my initial enquiry to collection day everything was handled with utmost care and consideration Kate Lawrence has been an absolute star as far as we are concerned the car was sorted our car was taken in Part Exchange with no hassles or issues Collection day the car looked like brand new shame that only lasted for 15 min as it was raining on the way home and now looks like I have been rallying in it A great experience friendly knowledgeable staff and 1st class cars Keep it up Volvo Poole you re a very rare thing in the car market

Excellent customer service

Very helpful staff Ben Schofield looked after me all the way through the sales process always had time to answer any questions and made the whole experience straightforward I would recommend Ben and Volvo Cars Poole

Great dealer no pressure a little bit more exclusive

I wasn t sure what car I was getting and was honest with Mark the salesman about the competition It wasn t a problem a representative test route was set out and no pressure test drive Mark knows his cars really well and pointed out the v60 features Start to finish a pleasant experience no pressure sales for the extras and a good deal on finance and service plan Very pleased with the outcome A little bit more exclusive than the usual brands and a great looking car

Just popped in to showroom to look at

Just popped in to showroom to look at what was on offer Shown a couple of cars and James was very knowledgeable and helpful and not pushy was a pleasant experience that ended with me changing my car a lot sooner than I thought I was going to