


Access Restricted | Access Restricted | Voodoodreams Casino
Based on authentic user experiences
SPHERNO
6730 reviews
N/A
8 months ago
Voodoo put a spell on me
Joined a couple of days ago if I d read the reviews beforehand I wouldn t have signed up Anyway deposited 3 times via PayPal 3rd time brought some success via blackjack Think I won about 60 all in after you deducted historic deposits I didn t realise this site were part of the super play group Duelz casino and NY Spins Anyway I had no issues with the other 2 sites but had to wait sometime for the withdrawal to be secured nearly 48 hrs I just don t get it if I am a customer of the sister sites why it took so long to process the withdrawal and verification Anyway after constant badgering via livechat I finally got my payment today Live chat appears to be accessible 24 7 and the csa are very knowledgeable and friendly If my payment was secured quicker would have awarded 4 or 5 stars 2021 should be fast payments both ways The gaming is ok platforms play well So my experience is positive I d say don t believe the reviews they are probably sour grapes from a losing punter or from a punter who didn t adhere to the rules
Ionut Popa
6730 reviews
N/A
8 months ago
Active member for 6years The only
Active member for 6years The only online casino that is about 95 consistent with actual no deposit daily free spins However I noticed the less active you are they would email or sms you a a nice deposit bonus mostly a good number of free spins and I get that its a selling point to entice you to go back and have a tap thats fine what isn t fine is that it stops once they ve got you back trust me I know this pattern all too well yes the bonus of a certain percentage based on your deposit is consistent but I myself much prefer the risk of free spin bonus Withdrawal can be a headache for the beginner in regards to verification trust me I d get frustrated aswell but I can tell you it does get easier An the withdrawal times have varied for me and I m guessing cause of the time difference But I can confirm I ve had several successful withdrawals via Ccard Skrill and just recently bank transfer to my ASB The fastest withdrawal had was a couple of hours and longest was 3 days
Mr Gittings
6730 reviews
N/A
8 months ago
SITE IS GREAT everything else Sucks
Don t know why customer service support doesn t respond to my emails Awaiting a withdrawal now been since the 28th of April No one will respond please just pay the withdrawn On another note very much enjoyed the site if paid today I shall make a higher rating I so feel as they are rated in the top 10 foe faster withdrawals I ve thus far been let down Absolutely not anywhere near the top 10 at all So those numbers are very much h incorrect Although it says you don t need verification it s only at withdrawal stage rather a day later does it mess about with your withdrawal So to be on the safe side just get verified well before you wany ro make a withdrawal That them will give you a true reflection if the withdrawal time frames I can guarantee however they will not be in the top 20 for fastest withdrawal time frame The site is great however Has no online chat facility which is a major let down and so far not found any other form of contact other than email which as I stated at the beginning of my review the lack of response isn t a positive Update Now they ve gone back yo asking g for verification again after receiving documents sent 16 times I ve been told the monet was readied to my balance do that I xan request a withdrawal via Trustly when that s my only request made on the 27th and also NO monies have been put back into my voodoodreams account which doesn t allow me to make ANOTHER withdrawal request as my account still states pending its absolutely ridiculous and unprofessional I ve emails stating yo send verification docs to the email address provided because the site wasn t uploading they were sent and clearly were approved now clutching at straws A CIRCUS ACT im being told I xan only upload vie the site where the company is fully aware because of my driving license address is different to my current it will not be accepted by the site They have had the following documents Utility billBank statement Driving licence f bMobile phone billGovernment document letterALL AT LEAST TWICETWICE I ve been told my money is back on my voodoodreams account so that I can AGAIN request the Trustly withdrawal its a circus act indeed now and now my review rating shall decrease to the lowest possible score Lack of contact for a customer to the casino is not in my opinion up to the standards we are used to in the UK This is why many people are questioning the site and legitimacy I now have lost all patients and I move forward to resolve where I shall proceed thata way forward So in a nutshell the site is great Everything else sucks UPDATE so I finally received my winnings albeit took almost 2 weeks I did receive an apology and now I can say I m happy So ive changed my rating from 1 star to 3 stars I do receive every other day free spins also However im yet to have any further wins So for now folks im leaving my rating at 3 stars
Sarah Mckay
6730 reviews
N/A
8 months ago
Well it starts off ok had a decent win
Well it starts off ok had a decent win Some mix up over verification and account was blocked Did get my win Account unblocked They will however make sure they get every penny back In game bonuses are rare and when you do get one they are poor It s a shame as it s a good site good games just play quality poor so what started off well has left me disappointed 13 December Still disappointing
Scott tomlin
6730 reviews
N/A
8 months ago
Despite a blip issue caused by their system company proceeded to do the correct thing A
I recently left a strong bad review of this company that failed to pay my withdrawal the issue seemed to be a blip with their system that failed to pay out I wrote a big complaint and escalated this further as I absolutely hate when casinos do weird stuff to con players when this happened to me the warning signs were on red this time round the casino did do wrong when it came to my withdrawals it simply was a blip and processing error since then the issue was relatively quickly resolved and much to my surprise too they identified the mistake made and rectified They have cancelled my account however I can say on their part they lawfully did right for their customer and paid the withdrawal that was originally requested Apart from this issue it is a great casino they offer cashback and free spins in points you earn AND NO there is no hidden agenda there either as some may know some casinos offer points or bonuses specifically designed for the casino to bar the player from withdrawal the focus of this casino is simply to reward their players on loyalty and make it extra fun for their customers Withdrawal times are pretty fast too and usually have been Voodoo Dreams I kindly suggest just to look into avoiding the issue caused on my account and address the blip and issue that happened it really upsets customers and unintentionally comes across dodgy despite having my account cancelled by yourselves you have created a great place and casino where players can happily legally play without hidden agendas and importantly play safely and freely I would recommend this casino to anyone they are really great and offer alot more than many do as above the casino has to focus on paying the players withdrawals without failure depositing is quick and easy with no issues withdrawals should be same in kind a a big focus on their part with their pay system this especially could affect international customers or method used in depositing withdrawals if they get this done they as a casino will rapidly grow and gain a great fan base It s great to see a company that actually follows the UK law despite some issues caused from a blip on their part after cancelling my account they still addressed and fixed the issue emailed and processed my payments You can play with confidence
Sarah Mckay
6730 reviews
N/A
8 months ago
Great casino
Great casino I had some good winnings there and the payout through paypal is in my account within minutes They always credit free games and the customer support is amazing
Scott tomlin
6730 reviews
N/A
8 months ago
So i honestly thought it was a joke the
So i honestly thought it was a joke the stuff they wanted me to provide it took weeks but if im honest once i was verified its all been a great service well done voodoo in the end
Rachelhhh
6730 reviews
N/A
8 months ago
I am amazed this casino has such bad
I am amazed this casino has such bad reviews their ts and cs are very clear I deposited the minimum to try it out and got a match bonus plus free spins that I managed to wager as per the terms and conditions and I was left with just over 300 in winnings i requested a withdrawal back onto my card and then realised I could have asked for a bank transfer which is instant so I contacted live help who replied in seconds and were very cordial and though they could not reverse the withdrawal from their position they were apologetic then i received an email just hours later saying they had cancelled it so I could now withdraw by trustly 5 minutes later the money was in my account Not many companies would go this far to help as for the site itself I found it easy to navigate and find information theres a great selection of slots most of my favourites and a load more i havent played in years or were new to me I also love the spell casting themed bonus idea all in all a 5 star experience for me I will certainly be a frequent customer
Marcus Marshall
6730 reviews
N/A
8 months ago
excellent i don t play bounces it s a
excellent i don t play bounces it s a waste of your time won 950 and verified my id money was sent within 2 hours
Taylor Kloss
6730 reviews
N/A
8 months ago
Great casino fast payout after verification
Although verification is slow and drawn out and NatWest don t allow withdrawals via debit card so was rejected I won 4 k early hours of Friday night on live casino and it was paid in to my account instantly by trustly by Sunday morning chat service is really good specially Amanda who s really helpful great casino good selection of games they deserve a higher rating thank you for the win voodoo