Vps-mart Reviews

I would not recommend this service to anyone who needs reliable and efficient VPS hosting

I recently purchased a Dedicated RPD from VPSMART and unfortunately my experience with their service was extremely disappointing I had high hopes for this provider but in reality the server connection was very slow and the server blocked every time I tried to perform any task The performance issues were so significant that it made it nearly impossible to work with the RDP I rely heavily on this service for my day-to-day operations and the constant interruptions and slowdowns caused significant disruptions to my work I found myself constantly frustrated with the service and it ultimately became more of a hindrance than a help I reached out to the customer support team for assistance but their response was slow and the solutions they offered were ineffective I felt as though my concerns were not taken seriously and I was left to struggle with the poor performance of the server on my own Overall I am extremely disappointed with my experience with VPS Provider s Name The server connection was very slow and the server blocked every time I tried to use it I would not recommend this service to anyone who needs reliable and efficient VPS hosting

Awfull service and support

Awfull service and support the agent in the online chat decided to end the conversation with me when he estimated i maybe wouldn t be the customer they want us to be he simply closed it while i was asking about their security verification i don t recommand their services as it looks really scammy awfull vibe

There is no facility to give 0 ratings

There is no facility to give 0 ratings else I will say 0 rating to them Very poor support They are not giving email notifications before putting the server down I have said them to give me an update every 15 minutes but after 3 hrs no replyfrom them Also they said for 1-2 hrs their hardware issue gets solved and the server will be up but after 6 hrs they are sleeping Not replying to email not chat nothing If they have a hardware issue then also they can not get new hardware after 6 hrs of downtimeWhen getting connected with the chat team it is getting connected but not replying After 6 hrs also they said Tracy X We are sorry that due to the COVID-19 we can only go to the data center in the afternoon to solve this problem We are sorry for the inconvenience and hop to get your understanding

Worst ever services

Worst ever services they took my service down for 24 hours and I have been on chat waiting for 5 hours no one is answering it They are not doing anything to help clients they dont have a valid contact address or phone number Do not signup ever

Pathetic Customer support

Pathetic Customer support They doesnt do anything and tickets get lingering on with nobody to respond on that I tried to settle a whole month and tried windows and linux both VPS but i could not configure basic things

Horrible tech support

Horrible tech support You put in a ticket and days go by before a response They advertise 24 7 support but you never get an answer on the chat that is always online Can t keep sites on there if there isn t reliable service and support to back it up

No Aftersale Support

whatever priority you choose low medium high for your support ticket you will never get Reply from them they dont Answer of solve issues Also RDP is Veryy Lag from first time

The performance of the VPS does not

The performance of the VPS does not match the marketed one I absolutely disrecommend that VPS provider from my experience with them Having purchased 12 GB RAM and multiple processor cores I wasn t even able to watch a HQ Youtube video Everything lags suggesting the actual performance of the machine doesn t match the marketed one at all There are dozens of further VPS providers just avoid that one from my experience