Vtelectronics Reviews

5 star review

Ramesh and his colleague were extremely helpful in arranging and installing our new oven after the company we d bought it from could not install Cannot fault their service and even offered and carried out the installation and removal of existing oven a day earlier than originally booked Easy to contact and really appreciated his call after the installation to check that everything had gone smoothly Highly recommend and will definitely use VT Electronics again

I am not very good with electrical

I am not very good with electrical appliances but was recommended to VT electronics well my experience was 100 they are so helpful and really understand your needs I have bought and had installed a new washing machine and found they could not be more helpful I will buy again thank you so much

Service above and beyond

Our oven broke down on Christmas Day Ramesh and his team quickly and courteously solved the problem Unfortunately we had a second fault at New Year To get our oven up and running for a New Years Eve meal Ramesh put every effort into sourcing the part at a time when we would have had to wait 4 days His men came back at the end of a long day to install it All was well for New Year We cannot recommend this firm highly enough His prices are very fair and transparent

Dishonest -AVOID

The owner and manager of this shop Ramesh appears polite and trustworthy however as I recently found out this is NOT the case at all He will no doubt try to gaslight me when he replies to this review but what I am writing is absolutely true The seemingly charming Ramesh became extremely unpleaseant when I found him out for charging me for replacing the magnetron in my microwave at a cost of 115 when there was clearly nothing wrong with the existing magnetron I took the microwave to his shop VT electrinics as it was not heating up He charged 25 to open it and told me he diagnosed 2 faults The interior fuse had gone cost of 15 plus VAT to replace AND he said the magnetron had gone cost of 115 My suspicions were immediately raised Why would two parts have gone at the same time When I collected the microwave he which is a Samsung he gave me the old magnetron to prove it had been changed BUT the part he gave me was a Panasonic Why on earth would Samsung supply a product using a rival s part So I made enquiries with Samsung who told me that it was impossible that a Panasonic part could have been inside one of their appliances I went back to Ramesh with this information At this point he began to bluster that two microwaves had had their magnetrons replaced the same day and he must have given my ild one to the other customer Okay I said let s call the other customer and ask them Then Ramesh said oh actually I threw theirs in the bin Fine I said so you must have ordered a Samsung magnetron for me Yes he said Can I see the box it came in or the receipt I asked Now he became desperate and said he could show me a screenshot of the Samsung magnetron inside my microwave which he said proved he had put a new one in The part had a serial number on it visible in his photograph Again I called Samsung and they confirmed to me that this part in the photgraph was the ORIGINAL that the appliance had been supplied with I went back to Ramesh with this further Now he became rude and intimidating and ended by shouting Fine Have your money back then if it makes you happy I replied that it makes me happy not to be mugged off A BIG WARNING to all future customers DO NOT TRUST THIS MAN AVOID

Excellent very quick and professional

Excellent very quick and professional and polite service

Superb customer service

I was looking for a particular model of a combination microwave oven I called several local shops to check the availability but they were not very helpful and some even did not answer the phone I finally found VT Electronics who answered my call straightaway and were very helpful and I managed to order it on the phone within a few minutes The owner Ramesh was very knowledgeable honest and efficient The product was picked up on the day he promised me I am so pleased with the excellent customer service this business offered which is very rare in my recent personal experience and I will be buying all my future kitchen appliances from this local shop

I would happily recommend VT Electronics

I would happily recommend VT Electronics Ramesh and his colleagues were extremely helpful when my washing machine broke down diagnosing the problem by video saving a call out and helping me choose a new machine Delivery was very fast with great communication and the team were efficient friendly knowledgeable and tidy Thank you so much

Always great service from this fab local company

Over the years I have used VT Electronics many times from appliance repairs through to appliance replacement when it no longer makes sense to repair an old machine I have always received great advice along with speedy and professional service I will continue to use VT Electronics for all my appliance needs and 100 recommend them to anyone needing the same