


Based on authentic user experiences
Dean
6731 reviews
N/A
7 months ago
Zero customer service
Zero customer service Tried contacting them through their contact email and via suggest a station form Never get any response Others have also tried with no luck including one of their corporate customers Auralic Why have a website with contact details if you can t be bothered to respond
Alex L
6731 reviews
N/A
7 months ago
RINK
RINK Login and password are removed to require you to reapply This is one of the reasons that Yahama no longer works with them The MAC number of your device is requested and after no reply from vTuner RANK
Peter Knaus
6731 reviews
N/A
7 months ago
annual fee paid not working no feedback -
I have paid my annual fee of 4 USD but it doesn t work and on a handful of emails I didn t get one answer PURELY FRAUD
Anthony
6731 reviews
N/A
7 months ago
Non existent radio streamer service
I also paid 5 for a supposed renewal fee but have no service anymore There isn t any customer service so I agree that this must be a scam operation Is anyone in the states reporting this company for fraud
Jim in Pound Ridge NY
6731 reviews
N/A
7 months ago
ZERO customer support
Older Denon receiver trapped with vTuner Contacted vTuner support 4X because custom added stations no longer play Stations in the vTuner lookup table have wrong information Zero response from vTuner Denon support gave me a phone number that goes direct to Voicemail no reply
j b
6731 reviews
N/A
7 months ago
No Vtuner help
Again and again I try to email Vtuner on its help site and receive no reply I want to sign up to restore my service on a Marantz receiver and Vtuner does not want my money
Matthieu
6731 reviews
N/A
7 months ago
I was invited to pay 5 after
I was invited to pay 5 after logging with an access code a used yamaha receiver I paidI can see favorites BUT i can not edit those or add radio since vtuner requires a second login with an email password I don t have I paid 5 for nothingsupport doesn t answerVTuner is dead do not pay anythingWhat s interesting is that the signature from the email password recovery is the person who also launched airable service vtuner clone
Wim Melchers
6731 reviews
N/A
7 months ago
I paid the 5 after that no response
I paid the 5 after that no response from vtuner no radioservice no refund nothing In Holland we call that theft
Rita B
6731 reviews
N/A
7 months ago
Non-existant customer support
I have sent 3 messages asking for support after the payment of the annual fee of US 6 I cannot connect to some of my favorite Swiss Radio stations anymore from my Denon Vtuner The money has been encashed for 0 service I feel ripped off
Ruben burchten
6731 reviews
N/A
7 months ago
You have to pay to even be able to use
You have to pay to even be able to use a basi function of your radio Internet radio now costs 6 per year through Vtuner Shame on them