Based on authentic user experiences
saarbee
6730 reviews
N/A
7 months ago
I bought a big image to hang on my
I bought a big image to hang on my wall in the photos on their website it has a black frame around it meaning it will be delivered with the frame Surprisingly it got delivered without the frame I can t just believe I paid 35 euros for just a printed poster Response to Wall-art answer When you post pictures with frame and you sell the product without frame this is considered as an important information for the buyer to know and should be stated on the order page not down the page somewhere hidden in another section I have a suggestion I think it would be better if you change the misleading photos of the product on the website
Cecilia
6730 reviews
N/A
7 months ago
Still waiting for my canvas ordered on
Still waiting for my canvas ordered on 17 November The parcel is stuck with an intermediate delivery company who does not answer calls and does not reply emails to non registered clients Despite several complaints nobody is helping me at all they just repeat that it takes longer because of Covid but I cannot trace my parcel whatsoever and they don t bother finding an update for me The worst service ever will never order again I wonder what the canvas will look like if I ll ever receive it
UD
6730 reviews
N/A
7 months ago
I shipped back a return item by using
I shipped back a return item by using the shipping label provided by them and it has not been delivered DHL requests the party providing the shipping label to contact them to sort this out but despite my all attempts my emails are not responded and they do not cooperate What a terrible service Never again
W
6730 reviews
N/A
7 months ago
March 11
March 11 23placed an order delivery time 5 -7 working days already sent several emails no response and no order received also not in my spam box no response at all
Amina
6730 reviews
N/A
7 months ago
I orderd on 6th off november i didnt
I orderd on 6th off november i didnt get any comformation of my order I mailled wall art 2times and they didnt replay This is unproffesional
vishwanand upadhyay
6730 reviews
N/A
7 months ago
This company should be banned
I wish I had read the online reviews before ordering I ordered wallpapers for the baby room on 11th January It s been 11 days since and sent two emails There was no communication at all No idea if the money is lost or product is on it s way I have no clue ho such e commerce companies are operating in Netherlands
Stefan Maritz
6730 reviews
N/A
7 months ago
Wrong order no communication
Ordered and paid for a frame with my art - was delivered without a frame and now I get no response from them Useless
Lorenzo Vernazza
6730 reviews
N/A
7 months ago
Bad customer service
Bad customer service order arrived damaged no one help me
Anouk
6730 reviews
N/A
7 months ago
Nice products
Nice products Bad service Ordered a lotus flower on MDF layer orders a 2nd one I understand when the color is a bit different but in this case the difference is really big No response from wall art
Geert
6730 reviews
N/A
7 months ago
7-8 days delivery time for a poster
7-8 days delivery time for a poster Ordered with sticky pads but they weren t included After informing Wall-art nl they were correctly sent after but this adds another week to the waiting time Not likely to order again