Uphold - Buy Sell and Send BTC XRP And MORE In Seconds
Based on authentic user experiences
Matthew Riley
6731 reviews
N/A
6 months ago
I m very unsatisfied
It s 3weeks I m waiting their answer but they always say to relink my card but the problem is still there also with another card or without It s unbelievable they stop an account for 3weeks with no ways to solve it by them Should be punished for all the problems is creating as i see I want my money back asap 1283575
Rob Callen
6731 reviews
N/A
6 months ago
my account was unfairly terminated
I m very unsatisfied My account is under review andIt take a lot of time to solve the problem and my fund are blocked I had 1100 usd and now I have 500 I already lost 600 usd Is a lot of money for me Someone told me to trust in your wallet and I m losing money due to your delay Who gonna pay me my money I had open 2 accounts because it took a long time to verify the account I already said to delete one account and keep the other and nothing Im very dissapointed They will pay my money When the sccounts are under review they must froze the money that we have Best regards Eduardo VasconcelosUphold Support escreveu no dia sexta 23 04 2021 s 06 01 - Please type your reply above this line - Hi Eduardo How did we do Tell us where we can do better How would you rate the support you received Good I m satisfiedBad I m unsatisfiedYour ticket was about Uphold Support Uphold Support Apr 17 2021 4 33 AM GMT 1Hi Eduardo We apologize for the delay We ve noticed your ID is being used for more than one Uphold account Only one account per person is allowed on our platform Please choose one of the accounts below to remain open and we ll close the others for you Any balances on the account s to be closed will be transferred to the account you For us to complete your request we must also validate your identity Please click on the secure link below and follow the instructions Veriff linkHoping to hear from you soon Best regards Oscar and the Uphold TeamP S We re experiencing higher than normal wait times Thanks for bearing with us while we respond to your inquiries as quickly as we can
Loycee Mart nez
6731 reviews
N/A
6 months ago
hesab m haks z yere feshedildi
We re very sorry to tell you that we can no longer offer you an account Sometimes we have to make difficult decisions as new information becomes available Our automated systems aren t perfect and if you feel that we ve made a mistake please contact support Thank you for your understanding What does this mean I have been using it for 1 month No problem now I received a message like this Please correct my account Morning Afternoon I used the Brave Browser Receiving Payment You have recently been closing my account pleaseWhat does this mean I have been using it for 1 month No problem now I received a message like this Please correct my account Morning Afternoon I used the Brave Browser Receiving Payment You have recently been closing my account please
Anna Freeland
6731 reviews
N/A
6 months ago
Did Wallet Uphold take a responsibility
We re very sorry to tell you that we can no longer offer you an account Sometimes we have to make difficult decisions as new information becomes available Our automated systems aren t perfect and if you feel that we ve made a mistake please contact support Thank you for your understanding What does this mean I have been using it for 1 month No problem now I received a message like this Please correct my account Morning Afternoon I used the Brave Browser Receiving Payment You have recently been closing my account pleaseWhat does this mean I have been using it for 1 month No problem now I received a message like this Please correct my account Morning Afternoon I used the Brave Browser Receiving Payment You have recently been closing my account pleaseUphold Hey this is an automated system our systems aren t perfect and good customers get caught up in the alerts from time to time We d be happy to take another look at the account closure decision Our team has been notified you ll have a response via email within the next hours Ayfer avc May God Punish You I Didn t Receive a Message After 4 days dlar will come but you deliberately closed my account I don t love you at all may God give you trouble
James McLennan
6731 reviews
N/A
6 months ago
Uphold has held my account hostage for three months
Did Wallet Uphold take a responsibility for transferring money to scammers
Gilson Ad o
6731 reviews
N/A
6 months ago
Uphold is terrible
My account has been under review for 3 months They have around 7 000 of my xrp coins that are paid for Sent them a message to let me transfer to another wallet and they wouldn t let me They have my 7 000 coins and now closed my account I m filing a complaint with they SEC in the morning and also filing a police report and then to anyone else I can seen the reports to What a joke Ticket 1519337
Hooty
6731 reviews
N/A
6 months ago
Just bad
Uphold is terrible they block your account and refer you to a link of why accounts get blocked but you honestly dont know why they blocked this is completely unprofessional they accuse you of something you did or did not know what you did it is unprofessional as they treat their customers differently and give reasons why they blocked their account to some and not others like in germany a restrictions apparenly changed for one person but with me i literally have no idea what i did wrong Uphold iS BAD DO NOT CONSIDER THEM
Chris P
6731 reviews
N/A
6 months ago
Worst company ever got ignoring their customersIv had my account restricted for
Just bad my account has been blocked for no reason nobody told me why exactly my account was blocked I went for customer support and they just keep saying the same thing we can t longer offer you an account but why they never say the reason My request was 1589536
Samy
6731 reviews
N/A
6 months ago
I really don t love not even like this app need massive fixing and improving
Iv had my account restricted for several weeks now They gave me no reason why I sent about 20 emails and went on live chat I got no response from either I went on trust pilot left a bad reveiw and they got back to me straight away I sent them all the information they requested I then got an email to say I m good to go Logged into me account still blocked again sent them emails which surprise surprise still ignoring What does one have to go to get them to respond thru are just not doing there job Worst wallet ever but I give time a 5 for ignoring their customers will have to find a more reliable walker as they obviously don t value their customers
Manuel Gonzalez
6731 reviews
N/A
6 months ago
My account was locked without any warning
I really don t love not even like this app In order to improve the app you should be able to send and receive cryptos both in and out of the uphold wallet Otherwise I will delete my account And you stole my bat token Since I cannot send my digital assets outside of my uphold wallet into another crypto wallet