Based on authentic user experiences
Linda Dillon
6727 reviews
N/A
1 year ago
The wallpaper is NOT reusable
The wallpaper is NOT reusable I peeled it off and the paint on the wall came off with it
Clamentine
6727 reviews
N/A
1 year ago
Walls Need Love
Walls Need Love We received our shipment of 1 wall decal and 4 art prints a week ago and were very disappointed with the print quality and overall product When we attempted to return the prints we were denied Based on the claims of the website we expected all of the ordered images to have an adhesive backing Only 1 of the images has an adhesive backing The receipt says we ordered 1 wall decal and 4 art prints but this was not clear during the ordering process that these are different products One print isn t even the print we ordered The Ewing Klipspringer Art Print is just squiggles Please see the attached photo Across the board the images were blurry and appeared to have been scaled up from a smaller resolution For a website that offers a great range in size of prints we expected these images to be printed from a high quality base image or vector file Even the prints at 12x18 have this distortion Other wall decals we ve ordered elsewhere were vinyl with a semi-gloss finish closer to wallpaper or a poster but what we received was slightly heavier weight printer stock I wouldn t be surprised if the colors start to fade in a few weeks if we were to hang them on the wall as intended We ordered these based on Walls Need Love s claims that these are quality products and that they fall into the Certain types of products that are returnable based on Walls Need Love s Website On attempting to claim a return for these products we were denied because they were custom however the website FAQ does not say this is a prerequisite for returnable items
Meg Wallace
6727 reviews
N/A
1 year ago
We ordered white and we got green No returns
We ordered a white washed brick It arrived whitewashed GREEN They don t respond to messages Even worse we ended up having to pay 66 in duties on top of the shipping DO NOT BUY FROM THIS COMPANY
Lauren S
6727 reviews
N/A
1 year ago
Scam company
I ordered paper for a 4x4 space I was told that I would have to order two rolls minimum you d think that would mean double the space I paid 98 and when I received the box the rolls of wallpaper were approximately 2 feet by two feet each Enough to wrap a small gift with Nobody from the company is responding to me Big scam
Brianna Ludwig
6727 reviews
N/A
1 year ago
Bad experience I wanted to love it so much
Poor customer service Poor responses I paid a hefty amount for this wallpaper and when I went to hang this classic wallpaper the panels did NOT match up No instructions were included nor was it anywhere on the website that the panels needed to be overlapped on both sides I did the best I could when my installers were available and have lines that don t match up I tried to contact them via live chat THAT DAY and got no response Then after we installed these wonky panels I emailed them with pictures asking what was wrong and then was informed they were supposed to overlap on both sides NO ONE TOLD ME THAT It wasn t written down anywhere nor had my installers ever heard that you overlap traditional wallpaper Then they offer my a store credit on a future purchase of 1 2 off I would never give these people my money again It took them nearly two weeks to respond to my 3 emails and 1 Facebook message and then I got no response again for another week Poor customer service for a company that claims to sell high end products the customer service is lacking
Amanda Jo Rosemeier Hill
6727 reviews
N/A
1 year ago
Ordered wallpaper and tried to cancel
Ordered wallpaper and tried to cancel the next day since I found the same pattern for 200 cheaper elsewhere Of course could not cancel Poor customer service and overpriced
Van
6727 reviews
N/A
1 year ago
No stars
No stars Shocking shocking shocking I spent over 600 USD on three rolls from Walls Need Love Order 69557 Complete waste of money Rolls would not unpeel so everything was crumpled and unusable Waste of time and it s left a huge nasty mess on my wall Worst of all the company didn t have the decency to respond to any of my emails or calls They made the big sale and then disappeared Disgraceful Karma will get them Walls Need Love Staff if you have any moral or professional decency in your company contact me regarding order 69557 and I will update this review Thank you
R C
6727 reviews
N/A
1 year ago
I was told the order would arrive in 3
I was told the order would arrive in 3 weeks when I placed the order They are well back on their timeline at this point and are refusing to provide a refund I don t need a store credit I am only wallpapering a single wall Buyer beware I would recommend that you shop elsewhere I wish I saw these reviews prior to me ordering Good luck I hope your project goes well
Gabrielle Murray
6727 reviews
N/A
1 year ago
Wallpaper I ordered was grey and yellow
Wallpaper I ordered was grey and yellow as opposed to black and gold When I reached out and sent them photos they said it looked the same to them and dismissed me Wallpaper was cheap material and customer service was rude and dismissive Do not buy from here
Michele
6727 reviews
N/A
1 year ago
Pretty wallpaper but don t accidentally
Pretty wallpaper but don t accidentally order the wrong size or have any issues once you place your order HORRIBLE customer service that takes no responsibility in fixing your order once they have your money I emailed with an issue 5 minutes after placing my order and never got a response after emailing putting a change of order request in and and several phone calls no one ever answered the phone or called me back Now it s been 2 months and they are emailing me saying they will get back to me week after week
