Warmies UK Heatable Soft Toys and Wellness Gifts Warmies UK
Based on authentic user experiences
Emily Kaye
6732 reviews
N/A
5 months ago
Lovely products great customer service
Ok firstly there were a few hiccups I ordered both the bobcat already in stock ready to ship and pre ordered the black cat They do not ship the in-stock item separately they wait until your full order is ready- fair enough as long as you know when purchasing However when the black cat did come in stock my order then wasn t automatically shipped The reason I m still awarding 5 stars is because these things happen and it s no one s fault the issue was also sorted extremely quickly The staff member Abbie that I spoke to couldn t have been more helpful and understanding however after another couple of days and my order still hadn t been shipped I did email This was answered promptly by Jessica who personally posted them right away with Royal mail and provided me with a tracking number straight away Although the process wasn t as seamless as everyone would have hoped warmies staff made sure issues were dealt with with empathy understanding and resolved very quickly And I love my warmies Thank you
Louise W
6732 reviews
N/A
5 months ago
Really lovely products
Really lovely products I have ordered twice from this company now and very happy with the quality of the soft toys Although it feels slightly wrong initially to microwave a panda hamster etc My kids love their warmies especially now the weather is cold I had the same issue as the other reviewer in that I didn t realise one of the warmies I ordered was on back order which held up the rest of my items But this was sorted very quickly with an email to customer care who let me substitute for an alternative item and shipped it out the same day Really good customer service
Jen Power
6732 reviews
N/A
5 months ago
My daughter was a fan
My daughter was a fan so I acquired the sloth pair for two sets of sisters and they were a big hit -