Warrenandwignall Reviews

Overall a terrible service

Overall a terrible service As per the other review they significantly undervalued one particular item Only after a call from me did they include items in the auction collected by their carrier Carriers charges completely over the top and when challenged refused to provide a breakdown Steer clear

Buyers Sellers BEWARE

Purchased three lots They wouldn t send them despite their shipping policy stating that they do provide in house postage and packing I had no choice but to beg them to re-list the items They lumped two of the lots into one and took the worst photos possible I originally paid them 112 pounds for the three lots in October They were re-listed as two lots in November selling for 45 pounds Then after being charged exorbitant commission and an international transfer fee I received 15 pounds in return Any company that would take advantage of their customers in this way just because they can doesn t deserve your business There s plenty of auction houses out there folks steer well clear of Warren and Wignal

At best W W are disingenuous

At best W W are disingenuous at worst they are deliberately misleading by with-holding known information to induce a sale This is by their own admission it is not opinion I won two lots of vinyl records by and large garbage Dirty scratched water damaged covers are torn seams are split sleeves are ripped and the odd one is even empty When I enquired I was told All vinyl is checked through and all quality LPs are removed so they knew that what I was bidding on was garbage and decided not to say I was then told that it was due to the volume of lots we have but it doesn t stack up when they reviewed the vinyl and removed the quality ones Even if that excuse held water it is not my responsibility to ensure they can handle their workload I was also advised that I should have requested a condition report That may be technically correct per their terms however I have bought hundreds of records from reputable auction houses and all were fantastic quality And remember W W admit they knew what they were selling was rubbish but omitted to say so I shouldn t have needed a condition report if they were either selling merchantable quality goods or being transparent with the facts The vast majority of the collections are stuff charity shops would struggle to give away classical Slim Whitman Charley Pride James Last etc Of the ones name-checked in their description all were scratched and damaged except one And they were not representative of the collection Yes it was something of a punt No I did not expect everything to be perfect No I did not expect everything to be Thriller or Back In Black But nor do I expect to be someone else s skip and to have to pay for that pleasure

Terrible service

Keep away very poor service refused a car load do not ever use some items was war time 50s items Did even bother to thougholy look at it just refused after looking in a few bags stay well away