Water-plus Reviews

Suzanne was very helpful sorting out a

Suzanne was very helpful sorting out a problem going on for eighteen months Took time to understand the issues went away and resolved them Much appreciated No bots involved just good old fashioned care and attention

Review

The telephone advisor was very helpful and friendly answered all my queries and I couldn t be happier with the service He is an asset to Waterplus

Amazing service from Tara

Tara from the resolutions team was amazing She really knew what she was doing and sorted a major problem regarding billing for me

I have received excellent customer service from Pauline

Pauline helped me to sort out with everything I asked I have received excellent customer service Thank you very much

I have just spoken to Water Plus

I have just spoken to Water Plus regarding supplying water to a new shop we have purchased Rachel from Sheffield was a great help very friendly and professional and answered all my questions and explained the next steps Rachel is great asset to your business Thank you

Callum explained the error when I was

Callum explained the error when I was informed by outstanding bill was 895 when I owed nothing and paid my last bill 13 73 as soon as I submitted the reading He was quite apologetic and understood my fright at getting a bill of that size Its now resolved and I owe zero

The advisor

The advisor Remaz was excellent today She managed to sort out my issue quickly and professionally She also spotted a pile of extra things that she did that would have delayed my issue further and this was very much appreciated Really good service from her today

a complicated query

Carly was very patient and explained my query in easy steps which saved me an enormous amount of time going through the statement very pleasant on the phone and extremely helpful