Water2business Reviews

Best company to deal ever

Best company to deal ever Spoke to Charlie his customer service was beyond excellent Thank you for everything

Good Customer Service

Following a water pipe leak at our commercial premises we obtained straight forward advise regards completing submitting a Leak Allowance form Friendly Customer Service good to speak to a person who could advise efficiently

Great member of staff

Jess Sparks always answers my questions clearly and quickly She has provided information that makes my problems much easier to navigate Simply an excellent member of staff

I inadvertently paid my water bill

I inadvertently paid my water bill twice and contacted them as soon as I realised my error My call was answered almost immediately by Becky who was very friendly and very helpful My money was returned to me by cheque promptly

Excellent Customer Service From Debbie

Debbie was my point of contact when trying to transfer my account back The process was being made difficult by the supplier I was wishing to move away from but Debbie was so incredibly helpful and patient with resolving this matter for me She was quick to respond to my queries and always kept me informed at every step of the process which was really appreciated

I had a problem with my Water Bill and

I had a problem with my Water Bill and asked this to be explained back in May 24 On Friday spoke with a Extremely helpful Billing advisor by the name of Lauren Brumpton Explained the situation and she listened and promised to call back around 3pm later the same day To my surprise she called back within 2 hours with the answers to my query and a very satisfactory conclusion It was great to talk to her and she done what she said she would and that is very rare is today s world Well Done Lauren and Thank You

Great customer service

Great customer service our water meter had been smashed They sorted out the new meter and had been issued an estimated bill they arranged for the correct meter reading to be billed and sent us the refund due Great service would recommend

Delivering on a promise- thank you

Kate Sheridan was the only one to deliver as promised- if only everyone would do as they say- things would run so much easier Thank you very much for your commitment to making sure everything was completed and reviewing our case in detail