Based on authentic user experiences
Stephen Cremin
6737 reviews
N/A
5 months ago
Shambles
I was hit with a 53 vat tax bill and paid 25 international postage to have goods valued at 122 delivered to Ireland Shambles
Fiona
6737 reviews
N/A
5 months ago
Returns
Really short returns window compared to the 28 30 days offered by other companies Shortly after my delivery I suffered a colitis sacroilitis attack and was unable to leave the house Tried to start return about 3 weeks after delivery including Easter bank holidays but told it was too late Can t even exchange Will sell on Vinted Will go back to using brands that offer the usual returns policy
Laura Davidson
6737 reviews
N/A
5 months ago
10 10 Customer Service
Really helpful and understanding Replied quickly and offered an immediate solution I couldn t ask for better customer service Laura was so helpful Will be back shopping with WAT The brand again and absolutely love their clothes My everyday wardrobe
Anishaa
6737 reviews
N/A
5 months ago
New favourite brand
My experience with WATthebrand has been nothing short of amazing I placed my order over the weekend and it s been delivered first thing Monday morning -super quick delivery My favourite aspect of my order is the amazing quality of the clothes I was so so surprised at how excellent the quality is although you are paying slightly more than high street prices - you really do get the quality for it so I am really pleased about the prices I am paying and you re supporting a smaller business than the retail giants Everything fits true to size and the pieces I ordered are key wardrobe staples amazing linen trousers a striped vest and a white midi dress I am SO happy with my order that I am definitely going to be coming back for more
Jennifer
6737 reviews
N/A
5 months ago
Excellent service
Excellent service I returned a t shirt as the colour didn t suit me and got the quickest refund confirmation I ve ever received from a company I would buy from this brand again
Jacqueline Butler
6737 reviews
N/A
5 months ago
I recently ordered the new cropped
I recently ordered the new cropped trench coat but it was a little big so I returned it two days ago and have just received confirmation that the smaller size is on its way I will definitely be ordering more from Wat The Brand The cropped trench is lovely I have my eye on the black wide leg jeans next Excellent products and great customer service What s not to love
Jacqueline Butler
6737 reviews
N/A
5 months ago
My last purchase tempted to buy
My last purchase tempted to buy something else from this amazing brand I ordered the stripe tee shirt in cream and black and it s lovely Sizing is generous I m a ten and ordered the small but could have fitted the xs easily too Easy ordering and dispatch and great product What s not to love