New message weareanimecollectors
Based on authentic user experiences
Blerp
6731 reviews
N/A
6 months ago
don t pre-purchase
Bought a pre-purchase item over a year ago and I still haven t gotten ANY updates on my order It s been so long that it s gone 404 on their site I feel scammed
Kerry Cavie
6731 reviews
N/A
6 months ago
Awful communication
I ordered a figure from the company in October 2023 did not receive any updates from them for a year I chased in August and was told it still wasn t released Then in October they posted on their Facebook that it was released but I did not receive any shipping email I chased them again a few days ago and was told they emailed me in October and it probably went into spam Checked my spam junk and deleted - nothing The email it came from had a lot of Chinese characters so more than likely got picked up by phishing detection I asked them to resend the email and only then did they decide to tell me my figure is no longer available Oh and that I will not be getting a full refund due to their refunds policy Awful service told to wait a year but they couldn t hold my pre-ordered figure for more than a month
Christina D
6731 reviews
N/A
6 months ago
Three year wait
It s coming close to three years since I ve ordered from them The statue was set to release in October 2022 Date got pushed back and I was never told Kept trying to chase them with emails for almost the next three years and they ve still been unable to tell me about my statue Now waiting until after February of 2025 to chase them again about my statue and if shipping is coming anytime soon This same statue is also on Crunchyroll and has obviously been released where on weareanimecollectors it still says presale