Wearetala Reviews

Amazing customer service when I made a

Amazing customer service when I made a mistake with my order So kind and helpful and really quick to respond

I thought my package was lost when I

I thought my package was lost when I hadn t received it I contacted the company they responded immediately and began investigating I found the package at my neighbors They even sent a note back that they were glad I received it Oh I love the outfit BTW

Had an issue with not receiving my

Had an issue with not receiving my parcel and as with everything they do Tala was absolutely amazing Melanie was super helpful and very quick to reply Everything was easy and unfortunately my parcel wasn t found but the easy process of getting my refund has made me fall in love with this company even more I will definitely be ordering from Tala again

Great product great customer service

I have made several purchases from Tala over the past few years and all of their products have been of great quality On the rare occasion I have had issues with returns or product faults the team have been so helpful and have resolved my queries promptly Their customer response time is great from receiving my emails they respond within a matter of minutes which is exceptional I have recommended the brand to friends in the past and will continue to do so as their products are head and shoulders above their competitors

Shout out to Jodie in customer

Shout out to Jodie in customer services Fab service super quick responses and so so helpful If only you could get this service with every business you engaged with

Incredible Service

I didn t manage to get the 10 discount as a new customer - for some reason the text message and email weren t coming through I placed my order anyway and then I got a delayed email for the 10 off I reached out to TALA immediately and they got back to me promptly offering to refund the discount off my order Incredible

Brilliant Customer Service

Brilliant Customer Service I messaged to ask if they had received my return and Josh replied to me within minutes and finalised the return and my refund Was really impressed with the customer service as well as loving the reversible bomber I kept from the order despite it being quite costly it was absolutely worth it for the quality and fit

Perfect customer service

Firstly I ALWAYS have excellent service from TALA any time I get in contact whether it s to ask a question or report something This time I had placed an order for exchange and was conscious that the stock in my requested size was rapidly going down it showed online My return hadn t been received at the warehouse to begin the process so got in touch to check whether my requested size had been kept aside on the date that I lodged the return or whether they simply check if the stock is available once the process the return exchange Melanie processed the return for me there and then and I received a confirmation email immediately Can t fault their service one bit Thank you

Nice quality and good customer service

There was an issue with my address but within a few hours of sending an email a representative got back to me and got the order resent Very good customer service and the leggings are a really nice fit and good quality The price is quite expensive but I guess you pay for nice quality and good customer service