


Used cars Sunderland Used car Dealer in Tyne and Wear Wearside Autoparc
Based on authentic user experiences
Garry Spight
6732 reviews
N/A
5 months ago
Misleading Practices and Falsified Documentation - Avoid Wearside Autoparc
I recently had the displeasure of dealing with Wearside Autoparc and I must say my experience was nothing short of appalling After purchasing a vehicle from them I encountered numerous issues including a faulty wheel bearing Despite promises of a refund for the necessary repairs Wearside Autoparc failed to fulfill their obligations But it gets worse It has now come to light that the MOT documentation provided with the vehicle was falsified Shockingly critical advisories and failures were omitted or misrepresented Issues concerning suspension brake pipes and wheel bearings were conveniently left out It s clear that Wearside Autoparc s advertising of providing vehicles with a 12-month MOT sans advisories is nothing but a sham This deceitful practice is not only misleading but also illegal I demand a refund for the repairs needed to rectify these falsified issues Failure to comply will result in legal action Save yourself the headache and avoid Wearside Autoparc at all costs Their dishonesty and lack of integrity are truly despicable Update - I feel compelled to provide an urgent update regarding my harrowing experience with Wearside Autoparc Despite my best efforts to rectify the situation amicably their deplorable conduct continues unabated This deceitful and underhanded company initially requested a report from me which I promptly provided However upon receiving the report they resorted to unlawful tactics by attempting to coerce the garage into providing them with the invoice meant for me Shockingly they even stooped so low as to abuse the garage staff for rightfully upholding the Data Protection Act Despite numerous attempts to resolve the matter Wearside Autoparc has shamelessly refused to take responsibility for supplying me with a dangerously unfit vehicle complete with a falsified MOT This is my final warning to them refund the amount owed for the repairs required to make the vehicle safe or face legal repercussions To the public beware of Wearside Autoparc s treacherous practices I will continue to update this review to ensure transparency regarding their treatment of customers In response to wearside autoparc reply I had the work done you authorised however this could not be completed due to your false MOT All the items where on the previous advisories and or were also failures which is why they needed to be completed as the vehicle would not have gone back together without them being done The vehicle has been inspected by 2 garages now and you and your MOT garage have been reported to the DVSA I refused your offer of buying back the vehicle as it has just cost me this amount I have offered you a resolution as per the court suggestion and you have refused this so I m waiting the time allocated to proceed to the next step Telling people to Google me is fine but from a business point of view it is a breach of GDPR on your behalf which will also now be added to the evidence in court It further reply to Wearside editing their post I have an invoice which was paid via credit card Requesting someone elses documents which you did from the garage is also a crimem so that and your original reply here which has been saved and documented you will see in the court documents The vehicle has been reported to the dvsa and is being inspected by them The report for this will be available for you to see in the court proceedings
Louis miller
6732 reviews
N/A
5 months ago
Omar made my experience great he was
Omar made my experience great he was very kind and helpful with everything and does everything he can to help to make your experience better A thing that the company is doing well is understanding people and helping people decide a car in there price range and making sure your extremely happy with the car
Kelly
6732 reviews
N/A
5 months ago
I dealt with Adam what can I say he
I dealt with Adam what can I say he was simply amazing Helpful answered all my questions I m even going to get my son when he eventually passes to get his first car from here I didn t think they had that many when I first looked on till I went down You feel relaxed confident buying a car Thankyou Adam for your help understanding Mrs Ross
Simon Brown
6732 reviews
N/A
5 months ago
5 service and quality
5 service and quality Super happy with our 5th vehicle from wearside autoparc Jordan was a pleasure to deal with explained everything from start to collection day could not be happier Thanks for everything
Tanya Brown
6732 reviews
N/A
5 months ago
Excellent customer service
The whole experience was so easy with the help and guidance from Jordan He was always happy to help with any questions He has excellent customer service care and this made everything so straight forward I would highly recommend
Bassman
6732 reviews
N/A
5 months ago
Excellent car buying experience
Great buying experience at Wearside Autoparc from setting foot on the huge site we were never put under the usual awful pressure of many car dealers Looked after from our initial visit by Jordan he was extremely helpful with advice and detail a credit to the trade and his employers TBH all the lads on site we came across were really friendly and there was zero pressure to buy Our new car was like new when we picked it up brilliant prep from their own team A really straightforward and enjoyable buying experience highly recommended you check out the amazing range of vehicles and first class sales team - thanks Jordan
Susieq
6732 reviews
N/A
5 months ago
Cant fault
We would without hesitation 100 recommend Wearside Autoparc and the team especially Adam who sold us our car Everything was dealt with extremely professionally and in our experience this is a rare thing and credit where credit is due Well done to all the lads its been a pleasure
GREENHALGH
6732 reviews
N/A
5 months ago
Fantastic service yet again
Fantastic service yet again Fast and quick service Bent over backwards Wouldn t go anywhere else for a car Thanks Jordan Til the next time
Duncan Bladen
6732 reviews
N/A
5 months ago
Thankyou Jordan and team
Jordan was very helpful and friendly again These lads are 100 percent helpful they go The extra mile Even gave us a lift back to town to get a taxi Sadly Pablo wasn t around for a cuddle he s a doggie They always do exactly what they say never any problems you can trust these guys Thanks once again is recommend you to everyone
Brandon
6732 reviews
N/A
5 months ago
Excellent Service and Range of Motors
Dealt with Jordan when purchasing my new vehicle Gave me an excellent price on both vehicles I traded in Transaction was smooth and he was always happy to help Can t fault the service one bit Would highly recommend 10 10