


Based on authentic user experiences
customer
6741 reviews
N/A
8 months ago
Cheated by Cheap Chancers
Instead of the luxury Christmas sweaters we thought we were buying and which featured in the photographs we received long-sleeved t-shirts made of cheap synthetic material straight out of a Chinese factory We feel conned and ripped off but won t bother with returns or refunds because it probably won t be worth the time and effort The company needs to be investigated for mis-representation and misselling Lesson learned AVOID THIS COMPANY
Ap
6741 reviews
N/A
8 months ago
Doesn t even deserve one star
Doesn t even deserve one star I wish I d checked this first Literally so bad I actually gasped when I opened the package Like tacky Halloween costume material bad Plimsole shoes bad Nothing like the images on website Obviously 3 sizes too small but no labels in them Took a month to arrive from supposed London actually Canada as per package delivered literally sooooo so so so bad cannot stress enough what a scam LOL Damn haha it s actually so bad it s funny Wow
MARION
6741 reviews
N/A
8 months ago
Scam
Well I ve just received my lovely blazer today-didn t take too long to arrive BUT the quality is of cheap fleece material and nothing like the smart suit blazer appearing in the photoHave contacted customer services by email and lo and behold this address does not exist Worrying thing is on fb they are recommended by several of your friends obv now this is false and a scam 35 jacket for charity shop if they want it Awful
Ann Askew
6741 reviews
N/A
8 months ago
Beware don t use this company
Beware don t use this company Misrepresentation of goods Money back refund rubbish To get a refund you have to send back to China The company is not in London Total Chinese rip off I ordered a knitted Christmas Jumper 3 weeks later a polyester one arrived Trying to get refund from credit card
Elaine Young
6741 reviews
N/A
8 months ago
This is a Scam
The two items I ordered from this Company were knitted sweaters but what I received bore no resemblance to the images I have lost 67 because this is a scam Company Please avoid at all costs This is not a British Company despite the website suggesting it is
Claire Henry
6741 reviews
N/A
8 months ago
ABSOLUTE CR P QUALITY
The coat I bought was listed as real leather but it is such cr p quality that I m not sure it s even real plastic The velvet dress is disgusting quality and both garments stink They were squashed into the tiniest of cheap plastic packaging so I knew I d been had before I even opened the parcel If something appears too good to be true These people are Scammers who need deserve jail time
Debbie Perrins
6741 reviews
N/A
8 months ago
Absolute and utterly garbage
Absolute and utterly garbage Photo of article advertised nothing like what is sent from China yes China Even though they claim to be in London Size is nothing like what s described You have to pay the shipment costs back to China for refund to be considered cost ten pounds no reimbursement so have to wait until parcel received before refund issued So I will have only 24 pound reimbursed Heading to trading standards as we speak Total and utter garbage stay clear
Brigid Moore
6741 reviews
N/A
8 months ago
Don t be tempted by all the nonsense
Don t be tempted by all the nonsense about a sale brought in by a move from London to the midlands These clothes never see the uk until you receive them Cheap unwearable tat from China and of course this company s return policy is nowhere near up to standard Inconsistent sizing means 2 out of 4 items I ordered are useless to me but the cost of returning them to China is prohibitive and goodness knows whether I would get any money back Lesson learned and would never use them again
Garry East Sussex
6741 reviews
N/A
8 months ago
Scammers but we all know that now
Scammers but we all know that now It appears London Loft labelloftlondon com is another one of these darling peoples fronts I like many others have fallen fowl to glossy Instagram pictures serves me right for purchasing post Friday night beers lesson learnt I ve still not received whatever crap I m sure they ve sent me all I know is I m 69 99 down and not ever likely to see a refund of any kind I ve contacted customer service to enquire if my parcel will ever arrive but no joy I m kicking myself for not paying with PayPal I usually do for all internet shopping yep Friday beers again I ll contact my bank to see if they can do anything but I guess that s seventy quid I ve kissed goodbye too It s already been said but I m going to reiterate DO NOT BUY ANYTHING FROM THESE FRAUDSTERS
as above
6741 reviews
N/A
8 months ago
Wear with Ivy are fraudulent
No stars Urge everyone to contact Action Fraud government line 03001232040and Citizens Advice consumer service 08082231133Christmas sweater not anything like photo Men s jumpers are synthetic not cosy as I want for grandson s at Christmas Disgusted company term themselves based in London when they are in China Ruinous return costs