Webbers Reviews

The Webbers Bideford Avoid

Please be careful when you using Webbers Letting agency in Bideford We were very good tenants for nearly 2 years and when we moved out the Manager from this branch threatened us with court cases and legal battles to retain full costs for decoration of a property that had fair wear and tear over the years We brought up several notifications warning of damp pillars on the roof leaked bath through the floors and carpets which were outdated This is the tip of the iceberg We suggested to meet half way in terms of costs but he wouldn t have it and threatened again with legal proceedings We were left in a corner requiring our deposit back as we had just had twin girls so the deposit was urgently required to purchase equipment for our babies His emails we received from him were devastating and shocking to say the least and felt cornered to pay the full sum of money I have never experienced such forcefulness and there was no integrity with this situation Please do avoid and be careful

Rogue estate agents- despicable vendors

Beware if you intend buying through Webbers They seem quite happy to let the Vendor get you all the way through searches and surveys and then allow the vendor to pull out only to let them re-introduce the property at an increased value a month or two later - leaving you picking up all the expenses Oh and if you challenge them it s always the vendors choice responsibility They don t seem to mind picking up the extra fee though

Do not trust this Company

Do not trust this Company They falsely describe property in terms of its age and the specific conditions of sale and when you get their agreement to the fact that they are doing so they say they are going to change the wording in their marketing brochure - amd one assumes online also but they never do Very underhand practices

Really unprofessional

Really unprofessional agents are very rude both in person and on the telephone we rent privately with a different agent they are selling the property we are in If we don t agree with us turning down a viewing time they contact the landlord who contacts our managing agent who calls us to pressure us to take the viewing Its childish and really annoys me I have mobility issues and it takes around 3 days to clean ready for a viewing having explained this they still act like children

I rang to enquire about a property

I rang to enquire about a property that s up for rent I was asked to complete an online form which asked for our credit scores to be uploaded I have been unable to do this on my phone So i rang one office for details who advised I can get a hard copy of the registration form and they will post one off I rang another office that was actually advertising the property All letting agents were out I asked for a call back Nothing still no form to complete I have never been asked for credit score by any other agency in order to register Although the property is just what we want It makes me wary of using this letting agency i shall not be ringing them again if they cannot answer an email within the 24 hours they promise what else will they not do

The Rental side of the South Molton

The Rental side of the South Molton branch consists of one incompetent untrustworthy woman she doesn t have a clue on any of the processes to do with rentals she just says yes to everything and then it s too late and you are locked into a costly situation until you are released and then they throw another spanner in the works and don t return your complete deposit She only returns your calls eventually if at all and then is overwhelming rude she can t answer an email either All in all the rental side is rubbish from beginning to end we encountered nothing but hassle for a short 6 months Tenancy Don t waste your time any company is better than Webbers if you want to Rent

Be very very careful when reading your

Be very very careful when reading your contract especially the tie in period Very poor service and consistant lack of communication When you cancel the contract you are awarded a letter containing a very extensive list of names they had introduced to the property It seems their sales tactic is to get other agents to sell the property for them

That they are petty when checking out of a property

Firstly it not all doom and gloom on this review as the landlord who I had through Webbers was a good guy How ever the letting agency was not Was told in my contract there would be 3-6 month inspections THAT A LIE We didn t have 1 in 5 years When ever something needed doing I was told to contact the landlord which is fine as I would rather go through him So in 5 years didn t really have much todo with Webbers until we moved out Pictures of a dusty lampshade was taken work top that had 1 scratch on it The garden had slight weeds going front and back Be had done the garden 2 weeks before All photos provided to Webbers They still took money out of deposit I m lucky enough to no longer need to rent We are in the middle of cost of living crisis and there are vultures when it comes to giving back your money

You can only rely on your old reputation for so long

Such a poor experience when viewing houses with Webbers Viewed two properties with them that was enough They wanted to get in and out of the property within 2 minutes and knew NOTHING about it May as well of just opened the door and let me look around myself They even made up answers to my questions which weren t true It made me feel so deflated I asked questions which they said they d get back to me with the answers They never did and said you need to find that out yourself - do you want to make an offer or no Felt like some of the properties were already a sealed deal Thank God my house purchase was with BOP Used to be reputable but voiced my experience with many fellow locals and they all had their own Webbers horror stories We were going to use Webbers for a family members property sale next year but not anymore