Webuyback Reviews

Effortless

Effortless Seamless The whole experience was very simple there was a human voice at the end of the call whenever i needed to confirm something but the process was absolutely seamless and the team is true to their word the funds were in my paypal account in minutes

Highly recommend

I got the best price in the market and was kept informed at every step of the process Posted item on Friday and got paid by Tuesday afternoon Everything was smooth and hassle-free Highly recommend

I was a mobile monster customer for

I was a mobile monster customer for over 10 years Their service has gone down hill so much lately that I decided to give Webuyback com A go Was a little nervous about trying a new service But WELL DONE Items marked as recived at about midday today and 6 hours later money is in my account I ll definitely be using you guys again when needed You delivered as promised

Simple and fast

Traded in my iPhone 14 Pro Max after seeing positive reviews on Whirlpool Couldn t have been easier and money was in my bank account 2 days after I posted the phone Will use again

I cannot recommend this company enough

I cannot recommend this company enough Long story short - I posted my item via express post and not using the shipping label sent to me - I was trying to bypass Christmas delays The parcel was marked ready for collection for two days - and I got really worried I tried to call the 1300 number twice but both times got a call answering service and that they would pass my message onto the team and somebody would call me back I had alarm bells ringing and called again when I didn t hear back in four hours - and I got the same person telling me the same thing By then I was panicking - so I emailed the company Ben the owner responded immediately - he explained that it was weird that the parcel hadn t been collected by the courier who transports all parcels in their the Reply Paid Box to them twice daily - and promised he would follow it up I sent through more details and he answered back each time very quick with great detail explaining the delivery processes When the parcel was missed the third time he personally went into the PO and collected it - and updated me the entire way through He told me it would be processed within 24 hours It s not even 24 hours later and the money is in my account I got an update email when he collected it an auto reply but also a personalised email to me letting me know he had it then an auto updated saying it was processing then an update when the payment was processed THIS is what exceptional customer service is I was skeptical at first and worried I had lost a very expensive item but Ben went above and beyond my expectations I won t use another company from here on in - HIGHLY RECOMMENDED

I cannot recommend this company enough Ben is AMAZING

I cannot recommend this company enough Long story short - I posted my item via express post and not using the shipping label sent to me - I was trying to bypass Christmas delays The parcel was marked ready for collection for two days - and I got really worried I tried to call the 1300 number twice but both times got a call answering service and that they would pass my message onto the team and somebody would call me back I had alarm bells ringing and called again when I didn t hear back in four hours - and I got the same person telling me the same thing By then I was panicking - so I emailed the company Ben the owner responded immediately - he explained that it was weird that the parcel hadn t been collected by the courier who transports all in the Reply Paid box to them twice daily - and promised he would follow it up I sent through more details and he answered back each time very quick with great detail explaining the processes When the parcel was missed the third time he personally went into the PO and collected it - and updated me the entire way through He told me it would be processed within 24 hours It s not even 24 hours later and the money is in my account I got an update email when he collected it an auto reply but also a personalised email to me letting me know he had it then an auto updated saying it was processing then an update when the payment was processed THIS is what exceptional customer service is I was skeptical at first and worried I had lost a very expensive item but Ben went above and beyond my expectations I won t use another company from here on in - HIGHLY RECOMMENDED

Hassle free process pays well

Hassle free process Sent in iPad next day it arrived Within an hour the status changed to testing Less than 2 hours later I received payment via Paypal Also paying higher than any of the alternatives

Excellent Highly recommended

Sent in my phone for a very reasonable price The only issue I had was my own - I didn t sent it registered so I couldn t track it It took a bit over 14days which is totally my own fault AusPost and not WeBuyBack Sent a quick email to the company and got a very fast and friendly response Will definitely use them again