Webuycars Reviews

Dont bother logging complaint

The vehicle that I bought was not inspected completely and had numerous issues If you log a complaint via there website no one bothers reaching out to you and if you call the complaint department the call just drops

We had the worst experience with this

We had the worst experience with this company End of May I sent my so to buy a car there then the car started overheating the next day we payed over R10 000 cash to fix the car lodged a complaint The guy that helped selling the car said we should call the insurance company After not getting assistance I complained to the guy but he now changed and said the insurance doesn t help to fix cars As we speak we are looking to sell the car coz now the oil is leaking i don t know what will break next I never knew Buying a car cash I d be ignored by this company I m disappointed

Skelms

Bought a boat from them in a not perfect condition some 2 years ago for a large sum of money but always wanted one of that specific brand Now that we don t really use the boat try to sell it back to them after some upgrades and repairs that I did Boat is to old 1996 model so they don t want to buy it back Fair enough but today they are selling a 1987 model boat for almost the same amount of money I paid for the one I bought They did not want to buy my old caravan with older than mine in stock at the time Didn t want to buy my Ford B-max They are only out to extort and rip people off these days When you stand firm on a reasonable offer they walk away but their floors are filled with non-runners cars with heavy oil leaks water leaks gearbox and engine problems old caravans and other vehicles that they sell for exorbitant prices Stay away from them I have now learned my lesson to warn people about them and their dodgy deals

If it were possible to give them a

If it were possible to give them a negative rating believe me I would I have never in my entire life dealt with a more unprofessional institution as We Buy Cars JHB South Firstly I was approved for finance and then a day later declined When I brought the concern up I was told that the incompetent employee that sent me the approval message subsequently didn t work there anymore Following this instance it took them 48 hours to provide me with an OTP to send through to my bank I then had to take time out of my day to go and sit there and babysit them so that my bank could get the necessary documentation Upon receiving the car I noticed a few days later that the passenger side seat belt does not work I brought the issue up with them immediately only to be dismissed and told to go to the automotive ombudsman Disgusting service Disgusting work ethic Overall Disgusting experience

We are still waiting for We Buy Cars to

We are still waiting for We Buy Cars to rectify our issue We write regular emails to them however they fail to respond They offer a return policy however you cannot implement it as they don t respond Horrific service

DON T BUT FROM WE BUY CARS

i BOUGHT A MOTOR BIKE FROM THEM AND WHEN I TOOK DELIVERY I NOTED IT HAD NO POWER I TOOK IT TO SUZUKI WHO ON OPENING IT UP FOUND THE WRONG PARTS HAD BEEN FITTED AND CAUSED DAMAGE THIS WAS HIDDEN FROM ME AND WE BUY CARS HAS REFUSED TO REIMBURSE ME FOR THE REPAIR

We Buy Cars deceitful and terrible service

Purchased a car from We Buy Cars Durban in September 2022 car had faults When we took the vehicle to Toyota for an inspection as it is still under warranty we were informed that the vehicle had been fitted with incorrect parts Now the safety features for the vehicle do not work and that was the reason for purchasing this particular vehicle Also covered up hail damage and when questioned the salesman was informed that it looked like this because the vehicle had a special plastic protection After removing this hail damage was evident Feels a completely deceitful transaction and now We Buy Cars wont respond via email or telephone Vehicle cost over R1Million

We experienced a very very bad service and unexeptable info round our situation

We experienced a very very bad situation with We buy Cars Divan drom We buy Cars made promises which did not happen 2 Weeks ago my daughter contacted We buy Cars with total honesty that the car does not start Promises has been made that a quotation will be given to her and an offer will be made a rollback will take the car Divan never came back to us we have to contacted him the whole time and we told him that we relocated from Colesberg to Gauteng from the start today only when we contacted head office there now is a problem with a vehicle that does not start We leaving Colesberg in less than 2 hours with a problem unsolved

worst place ever

worst place ever bought a car Jhb South dealt with Dean second salesman and Almerie Ugh what a useless crowd left several messages sent emails dm s they re response We have escalated the matter internally and our team will contact you as soon as possible We appreciate your patience whahaha webuycars go and check how many of those you ve sent me No whatsoever outcome now the roadworthy expired and I must put vehicle through new roadworthy my costDO NOT BUY FROM THIS CROWD YOU WILL REGRET IT The car was also in an accident which we saw after the sale